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Etihad Airways celebrates 10 years of service to Thailand

Abu Dhabi-Bangkok route the airline’s busiest for the past four years

Co-pilot and crew of the Etihad Airways flight departing Bangkok on the day of the Airline’s 10th anniversary, welcome guests at Bangkok’s Suvarnabhumi Airport.

Etihad Airways, the national airline of the United Arab Emirates, in April celebrated 10 years of service to the Thai capital, Bangkok.
The Abu Dhabi-based airline commenced services to Thailand in April 2004 with four weekly Airbus A340-500 and, in response to strong market demand, has increased frequency to three flights daily using a larger Boeing 777-300ER aircraft. This offers a total of 15,960 seats each week between the two capitals.

Kirk Albrow (left), Etihad Airway’s General Manager Thailand, and Chawalit Samadi (right), Etihad Airway’s Bangkok Duty Manager, during the 10th anniversary celebration of Etihad Airways operations in Thailand
The Abu Dhabi-Bangkok sector is the busiest on Etihad Airways’ global network. In 2013, the airline carried 742,759 passengers on the route, seven percent more than in 2012. It has the distinction of being the airline’s most travelled for the past four years.
James Hogan, president and chief executive officer of Etihad Airways said, “Etihad Airways has a strong track record in Thailand. We owe this success as much to our own organic growth as to the support of the travel industry, Tourism Authority of Thailand, and our codeshare partners - airberlin and Bangkok Airways.
“Our partnerships with airberlin and Bangkok Airways, in particular, have improved traveler access to popular destinations such as Phuket and Koh Samui, dispersing visitors beyond the capital and generating economic benefits for local communities.
“We look forward to many more years of fruitful partnerships and commercial success.”
Etihad Airways recently announced plans to expand its Thai operations with the launch of daily services Phuket on 26 October 2014. The non-stop flights between Abu Dhabi and Phuket will use a two-class Airbus A330-200 aircraft, with 22 Pearl Business seats and 240 Coral Economy seats. These additional services have been scheduled to provide optimal connectivity between Phuket and key markets across Europe and the GCC.
To cater for the needs of Thai travelers, Etihad Airways offers a range of special guest services which include Thai-speaking cabin crew, special inflight menus and a Thai-language website.
Etihad Airways is celebrating this milestone with a 10th anniversary sale offering great value airfares to the airline’s Top 10 destinations. For more information, visit a travel agent or the airline’s website www.etihad.com/th


After the shutdown - the comeback

Leading Tourism forum unites hospitality heavyweights in quest to get Bangkok back on its feet

‘Brand Thailand’ is on the ropes, reeling and trying to shake off the near-knockout blow dealt by the Bangkok shutdown, with hotel occupancies down more than a third for Q1, 2014, a key tourism forum heard on April 22.

Jesper Palmqvist, area director-Asia Pacific of STR Global.

Over 400 leading figures in the travel and tourism industry packed the InterContinental Bangkok Grand Ballroom for the third Thailand Tourism Forum, with industry heavyweights mostly optimistic that Thailand would show its renowned resilience in shaking off the post-shutdown hangover.
Thailand’s comeback would be fuelled by exponentially-rising demand from China, as well as India, Brazil, Russia and Turkey, set against a big picture of strong regional growth and a global travel industry increasingly dominated by Asia.
The forum was organized by the American Chamber of Thailand and C9 Hotelworks together with leading hospitality and real estate industry firms Jones Lang LaSalle (JJL), Horwath HTL, STR Global and the IHG Hotel Group, and featured speakers from hospitality heavyweights from the operational, branding, marketing and digital sectors. Among these were senior figures from Minor International, ONYX Hospitality Group, Accor Asia Pacific, QUO Global, Sukosol Hotels, Montara Hospitality, Digital Innovation Asia and Baker & McKenzie.
The forum itself was a victim of the city-strangling shutdown, reconvening after being postponed from early January. Its theme echoed the question on the lips of all participants: “What’s Next for Thailand’s Tourism Industry?”
The impact of the shutdown on Bangkok had been swift and dramatic, according to keynote speaker Jesper Palmqvist, area director Asia Pacific of STR Global, the world’s leading hospitality benchmark monitor, with occupancies plummeting over 30 percent in the Thai capital in the first quarter of 2014 compared to the same period last year.
International tourist arrivals to Thailand declined by 4.1 percent in February (year-on-year) and 9.39 percent in March, the latest figures show. This contrasted with a positive regional trend, which saw Thailand’s neighbors all experience gains of around two to five percent in occupancy for the first two months of 2014 - with Singapore, Malaysia, Indonesia and Vietnam all beneficiaries of Thailand’s latest crisis.
History suggested Bangkok’s bounce back from the brink would be equally impressive, Palmqvist said, presenting the latest STR Global data on the local and regional hospitality industry.
Bangkok hotel occupancies in January declined 26% in year-on-year performance. This worsened to 37 percent in February as the protests escalated, choking key city intersections and prompting many embassies to issue travel warnings.
This had not flowed on to a commensurate drop in room rates, Palmqvist revealed, with a drop in rates of less than two percent across Thailand. Nor had it affected Thailand’s other resort destinations and gateway cities, with a drop of just two percent for the first two months of the year, offset by a 2.7 percent increase in average daily rates.
“Thailand’s resilience is legendary,” Palmqvist said. “The big question is how many times it can be relied upon after the latest self-inflicted crisis before Thailand finally loses its bounce.”
JJL senior vice president, investment sales Asia, Nihat Ercan, offered an even bleaker view of the shaky start to 2014 in Thailand, and particularly in Bangkok, putting the drop in occupancies in the capital as high as 35 percent.
“Resort markets like Phuket and Samui remained largely unaffected by the political upheavals, in direct contrast to Bangkok,” he told the forum.
Dusit International CEO David Shackleton revealed at a pre-forum press briefing that the group’s flagship Dusit Thani hotel had seen occupancies drop, but “never into single figures”, during the shutdown, but that had now bounced back to the mid-40 percent range for April and barring more protests, the rate would continue to climb sharply.
Across-the-board belt-tightening, temporary restaurant closures and reassignment of expatriate staff were amongst the tactics the group had been forced to adopt to ride out the crisis.
He also called for the industry to reach out in a united front to key embassies and diplomats to ensure travel warnings were commensurate with the level of risk to travelers. “In the latest crisis, we had Hong Kong issuing a black warning for Thailand, instantly voiding travel insurance and no doubt resulting in mass cancellations and changes in plan, putting us in the same company as Syria.”
Forum co-convener Bill Barnett, of hospitality consulting firm C9 Hotelworks, said Thailand’s regional hospitality hotspots had benefitted from a sustained build-up of direct airlift over the past five years.
“Travelers have the option to bypass Bangkok and their confidence in Brand Thailand remains generally positive,” said Barnett. “We saw a similar trend demonstrated during the previous crisis in 2011, with primarily resort markets retaining strong international trading.”


Bangkok Airways partners Chiang Mai Golf Festival 2014

Bangkok Airways will offer golfers who travel between Bangkok & Chiang Mai to participate in the “Chiang Mai Golf Festival 2014” an extra 10kg baggage allowance on top of the regular limit of 20kg at check-in. This offer will be available from May 1 to June 30, 2014.
Currently, Bangkok Airways operate 7 daily flights between Bangkok & Chiang Mai. For more information and reservation, please contact Bangkok Airways’ Call Center - 1771 or 02-270-6699 or visit www.bangkokair.com.


THAI suffers profit unexpected losses of Bt30mln in March

Thai Airways International (THAI) in March faced profit losses of another Bt30 million from the original forecast with its passenger load lowered year-on-year by 20.5 percent.
Chokchai Panyayong, THAI acting president, said the airline’s board had concluded that flight operations last month were reduced in accordance with lower passenger demand as a result of the ongoing political protest and the impact from high competition of other airlines.
Around 1.59 million passengers used the airline in March, a 20.5 percent decrease year-on-year, resulting in the system’s passenger cabin factor at 68.7 percent, lower than the same period last year which was 80.3 percent.
However, Chokchai said the airline will have positive business profits throughout the year, for he believed once the political situation eases, Thailand’s tourism will quickly recover.
Meanwhile, THAI plans to attract more transit passengers with a target of 30 percent of overall passengers from the current 26-27 percent. (MCOT)


HEADLINES [click on headline to view story]

Etihad Airways celebrates 10 years of service to Thailand

After the shutdown - the comeback

Bangkok Airways partners Chiang Mai Golf Festival 2014

THAI suffers profit unexpected losses of Bt30mln in March