Family Money: Fears & Perceptions
By Leslie
Wright,
Managing director of Westminster Portfolio Services (Thailand) Ltd.
For the past several months, investors have become
increasingly alarmed at the continued slide of major equity markets. They
see the value of their hard-earned money dwindling away, and anxiously
wonder whether to cash in the remainder, or move into something that
sounds like it might perform better, or hold on for the recovery which
their portfolio manager has been predicting almost every month for the
past two years.
We read about CEO’s of major corporations having
taken huge salaries and bonuses from companies that just a few weeks later
went into receivership. These CEOs have been able to walk away rich men,
while their stockholders lost a fortune.
Then we hear about widespread accounting malpractices,
even in giant corporations, and start to wonder if this is not a huge
conspiracy to swindle us out of our money. It is little wonder that
investors have lost confidence in equity markets.
Many have been anxiously awaiting the next terrorist
attack that some TV pundits are "sure" will happen: they have a
50% chance of such predictions coming true.
As a result of all this, investors have been nervously
looking for safe alternatives, or simply keeping their money in cash
deposits.
But some unscrupulous financial advisers have been
taking advantage of investors’ fears, suggesting they encash their
existing investments - which on paper may have lost a considerable
proportion of their original value in the past two years - and invest the
proceeds into what sounds to the nervous investor like a much safer
"guaranteed" bond or hedge fund. It may sound like a good idea -
but in fact this move will incur another set of charges, and earn the
salesman a handsome commission, which a cynic might suggest is his sole
motivation in making such a suggestion.
The investor will have paid entry costs twice, and
perhaps exit penalties as well; and his money may be more ‘locked in’
or able to access far fewer funds than before - perhaps only those from
the vehicle provider rather than from an extensive ‘menu’ covering the
whole investment spectrum. Indeed, our investor may end up with a vehicle
that may be more expensive and less flexible than the one he was
inappropriately persuaded to sell out of.
Change the horses, not the cart
In many cases, the real need is to switch funds, not
vehicles. In effect, to swap lame or faltering horses for steadier ones,
or with more stamina for the long haul, or better able to cross rough
ground - rather than dump the whole cart and lose the deposit you’ve
already paid.
Switching funds can be done easily, swiftly, and
generally at little or no cost.
Some may not appreciate the wisdom of switching;
thinking that doing so will also lock in the loss you’ve been warned
about if you cash in the whole program.
Yes, if you encash the whole program, you will indeed
lock in whatever loss that up to that point was only on paper: you have
actually lost nothing until you cash the whole thing in.
That is the worst thing you could do at this juncture.
It might have been a shrewd move to cash it up back in April 2000, just
before the slide began - maybe. If you had a crystal ball that told you
that the next 21/2 years would all be downhill for equity markets.
Now? After such heavy paper losses? Unless you
desperately need the money, it’s downright daft to let fear rule logic,
and cash in after only two or three years what was originally bought as a
long-term investment - and lock in the loss.
It’s even dafter to take that money and put it into
something else which incurs another set of charges unless you’re
absolutely sure that the second vehicle will give you a better net return
after charges than the first one would have over the same period. And
no-one with an ounce of professional integrity will be able to tell you
for sure that it will. It might, yes. If the markets do this, or don’t
do that. But for sure? One-can only be absolutely sure in hindsight, and
at this juncture most professional commentators are unwilling to commit
themselves to one side of the fence or the other.
But switching funds within that vehicle is not the same
at all as cashing up the whole investment.
Yes, funds that have failed to deliver expected
performance or are unlikely to perform well in the coming period, are
dumped. But the proceeds are immediately reinvested at little or no cost
into other funds that are expected to perform better or with less
anxiety-causing volatility going forward. Hence the justification for the
switch.
The better collective-investment instruments provide a
very wide range of ‘horses’ to choose from: at the safest end of the
spectrum are staid & steady cash deposits. (Yes, the investment that
has been causing you so much anxiety could perhaps have been temporarily
switched into no-risk cash or money-market funds until the markets or your
nerves settle down - without having to sell the whole ‘cart’ and
suffer redemption penalties for so doing).
Then there are international bond funds - which are
relatively low risk, and produced a positive return in the past year.
There is also a wide spectrum of ‘theme’ funds to
choose from, and hedge funds, and specialist funds, which include property
& traded endowment funds.
Then of course the whole range of global, regional and
single-country equity funds for those who believe the bottom has already
been reached and it’s time to reinvest to gain from the upswing.
Thus a finely turned portfolio can be constructed
appropriate to your particular risk-aversion profile and projected market
conditions.
But the selection should be done judiciously, and at
this juncture, perhaps conservatively. The ‘horses’ can be switched
again as soon as market conditions indicate another move is advisable.
But even this relatively simple level of portfolio
management requires a degree of monitoring and professional experience and
expertise which few individual investors - or even financial advisers -
have the time or inclination to devote. If you’ll forgive the immodesty,
providing this level of service is precisely what has built Westminster
Portfolio Services’ reputation for providing a quality service to
quality clients, and retained their loyalty since the firm was established
here 5 years ago.
So if you’re worried about your investments or the
markets, give me a call: I’ll be happy to give you a check-up and make
some recommendations on a "best advice" basis, and at no cost.
Snap Shot: Break the rules getting close
by Harry Flashman
This week it is back to people photography - the kind
of snaps that most people take, most of the time. There is really no
secret in taking good portraits and Harry here has been over the
"rules" many times. Try to ensure that your lighting is coming
from above and slightly off to the side, use a long lens (around 135 mm is
ideal) and look out for distracting backgrounds (see last week’s column
on backgrounds). If you can, use a wide f stop (around f 4 is good) and
get the subject to turn his or her head slightly, while you move around
them, snapping away as the facial expression changes. You will get a good
shot doing just that.
However, sometimes you can get a brilliant shot just by
breaking the "rules". Take a look at this week’s photographs.
Portraits with plenty of punch, plenty of personality and a sense of
immediacy. Long lens? No! Lighting off to the side and from above? No!
Attention to the background? No! Yet these are good portraits and all the
rules have been broken. So what or who do you believe?
Well, the first thing is to look again at the
photographs. These shots get their immediacy from the activity in the
shot. One man is half way through a plate of pasta, with his fork raised
and has obviously been interrupted during eating. The second man is
filling his plate at Shenanigans buffet, and again has been stopped in the
middle of what he was doing.
Now you could get these shots with the long lens, but
by using one, you would stop the interaction between the subject and the
photographer, being so far away while you take the shot. By using a wide
angle lens, in this case a 24 mm, the subject was surprised by the
photographer with the closeness. The subjects could not escape. They were
caught by the photographer, like rabbits in front of the headlights of a
car. It is not stretching your credulity to say that both have that
startled look of, "Where did you just bob up from?"
Now the lighting. While the "ideal" is the
light coming from above at 45 degrees and slightly from the side, both
these shots were taken with a flash mounted to the camera. Nothing fancy
in any way. To have tried to set up the "ideal" lighting would
have meant that the subject became a knowing part of the photograph.
Immediacy? Surprise? None!
The moral of all this is simple. If you want
"dynamic action" portraits, break all the rules of classical
portraiture. You are really now in the realms of photojournalism. This is
the walk up close, "in-your-face" style of photography. You may,
of course, get an earful of abuse from some subjects, but you have to be
brave and brazen it all out. After all, look at the shot you may get.
Please note, however, that there is one rule that was not broken - and
that was to make the subject the "hero" and the dominant part of
the photograph. The subjects in these photographs fill the frame, and with
the wide angle lens that did mean walking in close. Real close! Try
getting in close this weekend. With the camera!
Modern Medicine: We may have a problem here! Where? In ear!
by Dr Iain Corness, Consultant
One of my favourite sayings has been, "The
smallest thing you should put in your ear is your elbow." This is
designed to stop people putting small things in their ears. I was reminded
of this the other day while scratching around inside my ear canal with my
car key! Having found some wax, I reverted to that well known medical
implement, the unfolded paper clip! A classic example of "Do as I
say, not do as I do."
There are of course, many good reasons for the elbow in
the ear aphorism. I do not know just how many times I have examined a
painful ear to find a lump of cotton wool or a cotton bud lurking at the
bottom of the ear canal. Any foreign body left in the external ear canal
is the ideal breeding ground for all sorts of strange bacteria and fungus
that can present as the condition we call Otitis Externa (OE).
Otitis Externa refers to any infection of the external
ear canal, that bit of your hearing apparatus from the outer surface of
your eardrum and leading to the outside world at your ear.
There are many factors leading to the acute infective
condition which include retained water in the ear (often behind wax),
allergies, trauma to the ear canal (generally of the car ignition key
type), general debris and foreign bodies and contamination from poorly
filtered swimming pools or "unsafe" waters.
The symptoms are easy to recognise. There may be some
initial itching, followed by frank pain and then a slight discharge. There
will be tenderness on jaw movement and finally copious discharge, extreme
pain and even a generalised fever.
The commonest form of OE is "Swimmers Ear" or
"Tropical Ear". Water left in the outer ear creates a nourishing
"soup" for bacteria and away it goes from there. Of course, any
trauma to the canal just makes it worse. That car key I used to scratch
inside my ear is a classic instrument of trauma, if ever I saw one! Once
the bacteria get into the deeper layers of the skin lining the canal
(through the breaks caused by the traumatic scratching) you then end up
with a cellulitis. This is a painful swelling of the ear canal and you are
left in no doubt of the diagnosis.
Prevention of this type of OE is very much simpler than
the cure. The principle is to keep the ear canal as dry as can be, and the
skin on the walls as intact as possible. If you are into water sports,
swimming and the like, wear water impermeable ear plugs to start with and
thoroughly dry the ear canal afterwards. This does not mean screwing up a
lump of tissue and jamming it down the canal (or using a cotton bud on a
stick!) but is simply carried out by instilling a couple of drops of
methylated spirits into the external ear canal.
The treatment is usually antibiotic or anti-fungal
drops (if a fungus is the culprit), plus some antibiotics by mouth if
needed. This can work out to be a fairly expensive exercise. It is
certainly cheaper to buy a bottle of methylated spirits and keep
everything smaller than your elbow out of your ear!
Practical Thai Law: Gambling
by Premprecha Dibbayawan - MCL Miami University
Chairman - International Swiss Siam Co., Ltd.
Thailand enacted the Gambling Act in 1935 (B.E. 2478).
When we think about gambling we think of what people do in casinos. The
recent issue is the question of whether casinos should be legalized in
Thailand. It is said that almost 100 members of Thailand’s parliament
support the legalization of casinos in Thailand. A Parliamentary
sub-committee has been established and members of the committee already
visited casinos in neighbor countries to study the pros and cons of
domestic casinos.
Deputy Prime Minister General Chavalit Yongchaiyuth was
quoted in the Bangkok Post as saying, "There is a trend that people
want [gambling] to be put under control so money will not flow out [of the
country]. Around our country there are a lot of casinos. That’s why
there are demands for the opening of casinos here. The people’s opinions
on the issue are needed."
However, after the attempt by politicians, there are
moves from several religious groups asking to not legalize gambling, as
appears in religious programs on television. They claim the approach can
be a message to society that gambling is an acceptable activity, which
would result in an increase in the negative effects that result from
gambling - poverty, debt, idleness, irresponsibility, broken families and
crime. We all know that actually the government already legalized
gambling, that being the government’s lottery and horse racing. The
impact from the government’s lottery is illegal individual betting on
the last two or three digits of the first prize of the lottery. This is
serious gambling which often causes assaults and killing among hosts and
bettors when bettors win huge amounts that hosts are unable to pay. This
kind of illegal betting is very popular and is practiced everywhere. It is
known as Huay Turn or Huay Tai Din. The government is trying to distribute
digit tickets to the public to abolish illegal individual betting, but
whether that will work or not is still doubtful.
According to the Gambling Act, gambling is not what one
will play in casinos or gambling dens. Gambling under the act are games
which are prohibited or controlled by the act. Section 4 of the act
provides that:
"It is prohibited to permit for or to play or to
gamble in what is listed in Category A attached to this act or of other
similar games or other dangerous plays which the minister has prohibited
under the Ministerial Regulations. However, if the government considers
that permission should be granted to any venue under whatever conditions
for any of the games, permission can be made by a Royal Decree.
"Games listed under Category B attached to this
act or any other similar games or other games the minister adds to the
list under the Ministerial Regulations, which are to be played and
acquiring benefit to the organizer, directly or indirectly, can be
permitted by the minister or officer authorized to issue the permit if
deemed appropriate or permission is granted under Ministerial Regulations
which license is not required."
Gambling on the games mentioned in paragraph two above
can be made only when permission is granted or permission is given under
Ministerial Regulations which license is not required.
Under the Gambling Act, play shall also mean guess or
prediction.
We can see under the provision above that gambling
covers games or activities as listed at the end of the act and are not
necessary to be gambling in their natures. There are 28 items in Category
A which include turning wheels, games to do with dice, high-low and slot
machines; these games are not permissible unless a Royal Decree is enacted
to award a license. Category B also consists of 28 items which including
running of animals, boxing, throwing rings, hooking, raffles, shooting,
and billiard. All these games require permission.
The authorities to grant permission in provinces are
the sheriffs (nai amphor) or the governor of the province for some kind of
the game. The hours of the game must be specified as prescribed in the
law, which in all categories must be not later than midnight. The duration
of the permit must not exceed 7 days. The fees for permits depend on the
duration or rounds of games. The permit will specify how far the game is
allowed, i.e. whether money can be involved.
Permission also be required if, in your business
trading, you promise to give a bonus or special price to customers. Under
Clause 13 of the Ministerial Regulation, bridge is allowed without any
permission if it’s played at home among friends without any loss or gain
or other kinds of benefit. Billiards is also allowed if there is only one
table having a wide area within a shut-in house or building and without
any charge or gambling.
Violation of the gambling act is subject to
imprisonment to a maximum of three years. Promising to give prizes or
bonuses on business trading without permit is subject to a penalty of up
to one year.
Gambling on football matches is being taken up by more
and more people from all walks of life, often to their regret. Many bank
officers are now in jail resulting from this kind of gambling, not from
the charge of gambling but theft or embezzlement. The amount lost on many
of them is in millions and at the end what they had to do is to embezzle
the bank’s funds. Football gambling also goes to school, which witnesses
say that after classes end at 3.30 p.m., many of the school’s students
from grades 7, 8 and 9 flock to the computer game shop, waiting there for
their parents to pick them up. Many elder students are seen carrying
football magazines, chitchatting about the prospects for upcoming matches
and the odds. "Mostly we place the bets with the guys at the game
shop, but sometimes we just bet among friends. The bets vary, but do not
go over Bt 3,000," said one high school student. A study by
Assumption University estimated that $204 million was spent on gambling in
the country during the World Cup.
Last May, the police department ruled that World Cup competitions on
the 1900 telephone number are a form of gambling and as such are illegal.
The competitions, available on "1900" phone numbers, allowed
punters to call in and guess final game scores, which was considered
illegal. Meanwhile, World Cup-related newspaper competitions - which are
legal through permits - have proved massively popular, giving away prizes
ranging from 10 million baht in cash to luxury cars and trips to the World
Cup itself. All in all, gambling in Thailand is illegal and tourists are
warned not to be involved in it. Simply playing cards with friends you may
end up spending a night or two at the police station, going to court the
next working day and being sent out of the country. Being at the site
even, not playing, is presumed to be part of the game under the law. All
kinds of raffles are also illegal but permission may be obtained when you
have an event.
Heart to Heart with Hillary
Dear Hillary,
A friend wrote me from the US to ask if Thai women
enjoy experimenting with sex. As I’ve experimented with far too few to
have a valid opinion, I asked my Fan. She replied tersely in Thai and
Isaan, punctuated with energetic gestures. My translation is not as
succinct as what she said. Could you have it vetted by your sources for
verisimilitude? To wit: "No, we enjoy the real thing. We expect a bit
of fumbling around at first; but, if the aim is to please, then we expect
a fellow to get it on the stick; and, once he gets it right, to practice,
practice, practice!" She didn’t really say ‘get it on the stick’
- that was the gesture part; nor did she use the usual Thai word for ‘practice’,
but the emphasis was hers!
UN American in Meuang Yote
Dear UAIMY,
How nice to hear from you again, my Petal. Such a
self-effacing letter too! "Experimented with far too few to have a
valid opinion." Aw shucks! Let me assure you that even if your
experience was as good as the regular bar flies would claim for themselves
around here, you still would not know. Quite simply, you are not a woman
and you are not a Thai. However, everyone has their own ideas and limits
and Thai women are no exception. It takes two to tango, and some time
spent in doing what your Fan described as, "if the aim is to
please", is necessary. Take the time to understand what your lady
enjoys and you will be rewarded! By the way, have you been eating
dictionaries lately? Verisimilitude! Whew! The simple word
"truth" is a lot easier. Remember KISS.
Dear Hillary,
I bought a mobile phone last month and already I am
having a problem with it. People can ring in, but I can’t ring out. I
try to ring and get some weird and wonderful recorded message in Thai (at
least I think it’s recorded because they won’t answer me) and I am now
at my wits end and feel like throwing the phone at the wall, but only
because it was so darn expensive I don’t do it. I can’t speak Thai, so
I don’t know what’s going on. Can you help me, Hillary?
Bill
Dear Bill,
Or is that (Alexander Graham) "Bell" (I
couldn’t read your writing too well) there are a few items you should
have cottoned onto by now. The first is that this country is called
Thailand and the language they speak is Thai, not "Phasa Angkrit"
or any other "Phasa Farang". That being the case, the language
for recorded messages will also be in Thai. With the number of foreigners
in Pattaya from all the different countries, can you imagine how long the
recorded message would be if the phone company tried to give the message
in every language? However all you have to do, my Turtle Dove, is to give
your phone to a Thai person and ask them what the message is all about.
Simple! By the way, I think you will find you haven’t paid your phone
bill!
Dear Hillary,
I have been a fan of yours for some time now and I
wanted to buy you a box of chocolates but I couldn’t find where they are
on sale. Where do you buy yours?
Chocolate Wondering
Dear Chocolate Wondering,
Well, wonder no more my Petal. First off, Hillary does
not buy her own chocolates, Hillary’s chockies are bought for her by
truly adoring fans, not ones like you who are only pretending. Secondly,
chocolates are available in all the major supermarkets, but perhaps a
little visit to your friendly eye glasses store is in order first.
Dear Hillary,
Being new to your fair city we don’t know which
restaurants to try. Most of the couples we know are "home
buddies" but my hubby and me like to go out once a week and live it
up a little. We are looking for "nice" places with good food and
not too expensive. We don’t really mind what kind of food it is as long
as it is nice. You must have some places you could send us to. If you
will, we will be very pleased. You could even join us for dinner and that
would be really super.
Roslyn
Dear Restauranting Roslyn,
You are putting me on, aren’t you? How would Hillary know what sort
of places you want to go to? Your "living it up a little" could
be Hillary’s living it up a lot! Not that I would ever want this column
to become a marketplace for commercial ventures, but the answer to your
problem is 250 baht. For that money you can go and buy the Dining Out
Guide to Pattaya and the Eastern Seaboard, which will tell you everything
you want (or need) to know. You can get it at any of the major bookshops,
or if they have sold out already, there are some copies available from the
Pattaya Mail itself. Just look for the advert, Roslyn. If you can’t see
that, then Hillary suggests you go and live it up a little with Chocolate
Wondering and visit the eye glasses place together. You need each other.
Bits ‘n’ Bobs
WHAT A GAS!
Maid #2 has been at it again. Although she now
understands that if she comes within two paces of the kitchen when I
am in it is a very unwise move, for some reason she feels compelled
to find out what I am doing. Whilst she now appears to realise that
a carving knife in the throat is something to be avoided, she just
cannot help herself but meddle once I have vacated the kitchen.
I had respectfully ordered her to prepare the vegetables that I
would cook for more than three seconds myself. I brought them to the
boil, the idea being to eat much later and microwave the meal.
Having put the final touches to my beef casserole and placed it in
the oven, I went back to my indoor office to work on the computer.
Five minutes later, I went back to check on the vegetables, only to
find that she had turned the gas ring off and also the gas cylinder.
Irritated, I turned the gas back on and re-lit the ring. The
vegetables now cooked to my liking, off I went back to the computer.
Forty minutes later, I went to check on the casserole only to find
it was stone cold as the pilot light had gone out when she turned
off the cylinder. Irritated and without thinking of the non-ignited
gas, I re-lit the oven. Who needs eyebrows and nasal hair anyway?
ANAGRAM OF THE WEEK
Schoolmaster: The Class Room
POTTY TRAINING
When it comes to the area of Do-It-Yourself, I am
a self-confessed disaster area. Screws burr if they see me
approaching; the dogs run for cover for fear of having something
thrown at them when they snigger at my efforts; children three
houses away cry as they believe the bogey man is about to come after
them.
In the UK, I learnt my lesson as it always turned
out cheaper 'getting a man in' in the first place rather than pay
double to get someone to make good the lash up I had made. However,
having seen the so-called handymen available in Pattaya in action, I
am more inclined to have a dabble myself.
Two of the palms in the garden had outgrown their
pots and so I purposefully bought two large Ali Baba replacements
from one of the passing vendors. I also bought the loam and so all
that needed to be done was for the palms to be transferred to their
new receptacles. Simple, eh? Even I could not foul that up, or so I
believed.
Refusing to believe that someone had poured brown Readymix
concrete into the first one, I utilised the machete I use for
cutting back the tree but found I was getting nowhere. Not to be
beaten by such a trivial task, I grabbed the 14lb sledgehammer to
gently assist in encouraging the welded earth to loosen. My lack of
progress led to more force being used against the stubborn foe until
a nasty 'ping' sound emanated from the defiant pot. Yes, I had
certainly cracked it although not in the way I intended. Fannying
around any further seemed pointless and so I went to smash the pot
to bits using the sledgehammer. The first blow was very effective
indeed. The damned thing literally exploded, causing ceramic
shrapnel to fly everywhere. The only reason more structural damage
was not inflicted on the house was that my legs took the brunt of
the blast. The window was lucky as it only took a glancing blow, yet
the motorbike I allow the maid to use is in desperate need of a new
paint job along with a few dents beating out. My 36-piece pack of
Band-aids also needs replacing. Never again.
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PHOBIA OF THE WEEK
Crytoscophilia. The urge to look through the windows of
homes that you pass.
BMW DAYS OVER
My pal returned from his business trip to UK and so I
took his Bavarian beast to be valeted. I was quite sure that the rather
lived-in look that the luxury vehicle had acquired in his absence would
not be to his liking, to say the least. Moreover, having the ashtrays
emptied would doubtless increase the fuel consumption by at least a
conservative 10%.
The car duly cleaned inside and out, I proudly paraded around the
vehicle, in the pompous manner of a General inspecting the troops. My
triumphant mood was short-lived as I spotted a scratch on the driver's
door. I would confess but I didn't do it, honest! This could be a hanging
offence...
WAI OF THE WEEK
Why do people wind up a watch to start it, yet wind up a meeting to
finish it?
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Personal Directions: Communication is a crucial factor
by Christina Dodd, founder and managing director
of Incorp Training Asssociates
Have you ever had the experience of catching up with
someone you know and at the end of the brief encounter or short
conversation heard them say to you, "let’s do lunch" or (my
favourite) "call me!" And did you end up "doing lunch"
or did you get a call from them? I’ll bet probably not.
Let’s look at the same situation but from a different
perspective, where you have been the one to initiate similar remarks and
promises. Well, did you end up having lunch with them or calling them? My
guess is – probably not.
No matter how good our intentions are and no matter how
well-founded they might be, unless we communicate and continue to
communicate with each other, we will always fall short in the vital area
of interpersonal skills which go towards building and developing positive
relationships and positive lives.
Communicating … following–up … taking the time
and effort to write or email, to pick up the telephone and call someone,
all go towards making us who and what we are.
I always admire people who remember birthdays and
anniversaries and then make the effort to send a card. It may seem a small
endeavour to some, but to me it’s no small thing at all and it wins my
heart every time. In communicating this way with just a few simple lines
they show that they are thinking about you and care about you. Not many
people can lay claim to such thoughtfulness these days. If you are an avid
card sender, then you are rare indeed and to be congratulated.
In the business world we live in, day-in and day-out,
and with all the pressures that go with it, communication really is a
crucial factor.
I found myself recently in the offices of a rather
prestigious company which employs a large number of very qualified young
executives. After meeting them and discussing various issues about
training, I discovered that most of the communication done between groups
and individuals from the four or five internal departments was done by
email! At first I was surprised and dismayed at how things could work. But
they assured me they do. These young people were so switched on to
emailing each other, that it was the perfect medium for them to use to
talk to each other. They were very productive and all got along quite
well. Morale was running high as they felt they had achieved something
very special through this unique way of working. I felt like I was in
another world.
Although it may seem a little obtuse and out of
"the norm" for most of us, it still is communicating and it
works extremely well for this particular company. It doesn’t replace the
human element at all, but it has proven to be effective in this instance.
In some ways this electronic means of communication has taken the young
staff, and the company, from strength to strength.
Adapting to changes around us, as we have talked about
in previous articles, is one human quality that can bring us closer and
closer to achieving success and to attaining the things that we want out
of life.
The subject of communication takes me back to my
childhood days when, as a family, we would all sit at the dinner table at
night to have our evening meal together. Do you have similar memories? We
would talk about the day and my mother would ask my sister and I what we
did at school and so on. My sister and I would listen to our parents’
versions of their daytime activities and all in all we seemed to spend a
lot of quality time together talking and listening – communicating!
After dinner when the washing-up was done, we would then sit on the porch
and star gaze, talking for what seemed to be hours about the night sky.
Unfortunately, families don’t seem to communicate as
much as they used to. Of course there are a lot of differences in the
world I grew up in and the world of today. People in general are not
communicating. It isn’t a difficult thing to do, though. It all comes
down to wanting to do it and following through with it. Communication
keeps relationships alive.
When we speak, when we listen, when we write, when we
smile, laugh and cry, when we shake someone’s hand or give someone a hug
– we are communicating. Our body language speaks volumes. The tone of
our voice, the tone of our written communication sets the basis of our
relationships. We can’t live in a world void of contact or
communication. We all need and depend on each other in order to live a
rewarding and meaningful, purpose-filled life.
The success and happiness of human beings totally
depends on the relationships they develop with other human beings. It
totally depends on communication with each other either on a personal
level or a professional level.
In an office situation, just like in the home, the
lines of communication must always be open. The moment we stop talking
then we start to "discount" ourselves and others. Many of the
problems we face right now in the world are because there is a serious
lack of communication and there is not the will to do so either.
How many times have you heard someone say to you
(normally after a crisis), "why didn’t you tell me", or
"why didn’t you ask me". Sometimes we are afraid or too
embarrassed to talk, unwilling because of the consequences perhaps, or not
sure how to convey our message. More often than not, however, it ends up
that if we had simply communicated right from the beginning then the
crisis would most likely have been avoided.
When someone says, "my door is always open",
then take them up on their offer. The invitation is there so use it. And
use it not only when things are tough and you have a problem on your hands
but when things are going well and life is good! Exchange pleasantries,
take the chance to be yourself, relax, have some fun and most of all –
communicate!
Last week I was touched by the scene of a young mother
and her daughter sitting together in the shopping mall having an ice
cream. The daughter was only about five years old but was rather intent on
talking about what she was going to do for the rest of the day. Her mother
listened, nodded and contributed to the conversation which went on for
quite some time. After a little while I noticed that I wasn’t the only
one watching this. A number of people seemed amazed and drawn to the
loveliness of this scene. Communication at all levels is paramount to
happiness in life.
"There are souls in this world which have the gift
of finding joy everywhere, and of leaving it behind them everywhere they
go."
Faber
Have a great week!
Christina can be contacted by email at christina.dodd @incorptraining.com
or directly at Incorp Training Associates in Bangkok. Tel: (0) 2652 1867-8
Fax: (0) 2652 1870. Programs and services can be found at www.incorp
training.com
Social Commentary by Khai Khem
Gender is no barrier to juvenile delinquency
The Minister of Interior’s new social order campaign
directed at reclaiming traditional Thai values and clamping down on
inappropriate behavior by the nation’s youth has come under criticism
from some quarters. However, it is generally welcomed as more people
understand that to neglect this issue further puts the community in
jeopardy. Although there is a strong emphasis on what kind of image
Pattaya projects to tourists, the motives for the crackdown on crime and
anti-social acts performed by young Thais goes much deeper. The rising
crime rate among Thai youngsters is alarming because it is a new
phenomenon for the kingdom.
Thailand’s rapid modernization has brought many
social changes. Most changes have been positive, have raised the standard
of living and provided opportunities for future growth. The speed and
complexity of social and economic change have also provoked upheaval in
Thai culture. Authorities, educators and community leaders realize that
continued neglect of rising juvenile delinquency in the city will compound
the problem. Other nations around the world are not untouched by
rebellious youth, and Thailand now knows it will be no exception.
Gender is no barrier to delinquency and crime committed
by youth. Nowadays young girls are as likely to commit crimes as their
male counterparts. Contemporary research on delinquency is challenging
fundamental assumptions regarding female delinquency made by early
theorists and researchers. As a result, correctional theory and research
appears to be at a crossroad in terms of gender issues.
One important issue is the identification of risk
factors for female youth. The apparent social bias of early
female-delinquency theories suggests that exclusive reliance on personal
and familial problems in the assessment of female risk may be inadequate.
Yet, the relevance of male-based risk factors has not been fully
evaluated. Research studies in many countries attempt to fill this gap
through a systematic review of the same risk factors for male and female
youths separately. The research and its findings are focused on youth
criminality (delinquency) rather than on adult criminality.
Female delinquency has historically been perceived as
relatively rare and less serious than male delinquency. Early research
using police and court records showed that for each female delinquent,
there were three to seven male delinquents. In terms of offence type,
female youths were perceived as committing relatively minor offences, such
as running away, truancy and sexual acting out, while male youths were
perceived as committing a much wider and more serious range of offences.
These perceptions have proved to be false. These traditional views have
been challenged in the past 20 years.
To explain and predict delinquency we must now expanded
our scope to consider personal factors (such as behavior, personality, and
cognition), interpersonal factors (such as family and peers), and
structural factors (such as school and church). Although the tendency to
omit female youths continues, there has been an emerging interest in
female involvement in delinquency.
Workers in this field need to seek out important risk
factors for each gender. For example, does associating with criminal peers
place male youths at risk for delinquency, and does this factor also place
female youths at risk? Are specific risk factors more important for a
particular gender? Are family problems more strongly related to female
delinquency than to male delinquency, and are school difficulties more
strongly associated with male delinquency than with female delinquency?
Studies conducted by various organizations around the
world, including law enforcement, social behavioral scientists,
psychologists and educators reveal some interesting observations. For
female youths, the most important risk factors in descending order were
antisocial peers or attitudes, temperament or misconduct problems,
educational difficulties, poor parent-child relations, and minor
personality variables. Personal distress, family structure or parental
problems, and lower social class did not appear to be strongly related to
delinquency. A similar pattern emerged for the male youths. That is, the
first three risk factors were not strongly related to male delinquency,
and the last five factors were important.
Are specific risk factors more important for a
particular gender? It seems that the general risk factors cross gender. In
other words, most factors that contribute to male delinquency are also
important causes for female delinquency.
In practical terms, categories of risk for young girls
were lack of attachment to convention and sexual. Lack of convention
pertains to the individual’s lack of affiliation with pro-social people
such as parents, teachers, or institutions such as school and religion.
The young girl who psychologically detaches from these nurturing role
models is just as apt to engage in unacceptable and anti-social behavior
as her male counterpart.
The link between sexual activity and delinquency is
harder to determine given current rates of sexual activity among
teenagers. Sex-role orientation (masculinity or femininity) was also found
to be unrelated to delinquency. There may be a minor association of
delinquency with sex-role orientation when lack of feminine traits
(communal traits, such as sharing and caring) are examined. However
studies indicate this line of research should be abandoned for lack of
correlation.
The jury is still out on a number of other categories
which include factors such as victimization, illegitimate opportunity,
lack of legitimate opportunity, lack of hobbies or involvement,
accommodation problems, and self-esteem issues. Too few studies were
obtained or various study characteristics made interpretation of the
findings difficult. Victimization, for example, was only measured by one
study, which asked students between the ages of 12 and 16 whether they
personally were a victim of five types of crimes ranging from theft of
unguarded possessions to attack and assault. The correlations, based on
overall victimization, not on victimization specific to violence, yielded
no gender difference.
Another category, accommodation problems (e.g.,
crowding, high-crime neighborhood), was assessed but results varied across
sample and design, thus making interpretation difficult. It is generally
accepted that these factors cross gender lines almost equally.
Women’s World:A mother’s worst nightmare
Part 1
by Lesley Warmer
Do we ever appreciate what we have in life? I spent
this August moaning and complaining because I felt my life was not as
fulfilling as I would like it to be, but why? I have a lovely family, good
job, nice home and live in a sunny tropical climate what more could you
wish for? I even said to a friend, "Oh I don’t know what I want, I’ll
let destiny decide for me."
September arrived and destiny taught me a lesson I
shall never forget. It started with a phone call at 3 a.m. on the first
Sunday of the month. It was my mother, I believe her words were "I’m
sorry darling I have to tell you that Emma (the oldest of my four
daughters) has been in a car accident, she’s on a life support machine
in ICU". I found myself breathless, I could hear my mother rambling
on giving words of comfort but I felt suspended in time. I just said,
"I can’t talk now," and put the phone down. As I sat there
trying to absorb this news from 6000 miles away, I thought it can’t be
true - this happens to other people, it doesn’t happen to me.
From
left: Amy, Katie, Emma and Lucy.
I sat in this strange dazed state until 8 a.m. when I
was able to contact my brother, who was fortunately in Bangkok and able to
arrange a flight ticket with Thai airways. It was not easy at such short
notice and I ended up on stand by. They were fully informed of the life
and death situation and my urgent need to get on a plane that day. I threw
an assortment of items in a bag (I was later to wish I had taken more care
with what I put in the bag) and left for Bangkok, where I sat with my
brother until 9 p.m. when I could go to the airport. We paced the airport
trying to get a seat on the plane for 5 hours explaining to the Thai
airways staff how critical it was for me to get to my daughter’s
bedside, but all to no avail. The usual indifferent Thai smile was all
that we received.
I waited in the queue of people on standby until 12.30
a.m. I can’t even begin to explain what it’s like to hold your breath
for so long, waiting to here your name called. They left me until last
after giving 7 people seats in front of me. It was a journey I never want
to repeat; the miles seemed endless as I desperately yearned to be by my
daughter’s bedside, not knowing if she was dead or alive.
When I arrived at London Heathrow a friend was there to
meet me. She told me that Emma had not regained consciousness and was on a
life support machine. I still had another endless 4-hour journey before I
reached the hospital.
Emma, my oldest daughter, has always been beautiful,
attracting attention wherever she goes. She is an unflappable young lady
who efficiently manages her business and family almost as an afterthought.
As we sat in ICU someone laughed and said, "Emma could be reading her
magazine and a bomb would go off next to her and she’d calmly look up
and say, "Did you hear a noise?"
When I arrived at the hospital I went straight to ICU,
I could tell by looking everyone’s face that it was not good. I braced
myself and said that I wanted to go and see her by myself. As I walked
what seemed miles towards the bed I found myself mesmerized by all the
wires and tubes attaching my child to an assortment of high technology
equipment as she lay in the bed like a beautiful broken doll.
(Continued next week...)
FAQ about wine
by Ranjith Chandrasiri
Learning about wine is as much about gaining experience as it
is about gaining knowledge. It is about sensation, feeling, the occasion, the
food as well as about memory. Wine appreciation is the experience of all these
things.
For the appreciation of wine, there are some skills and
knowledge to be mastered that provide you with a framework to which you can
relate your existing and future experience of wine. More often than not, wine
experts gain their expertise through informal study or experience gained as
amateurs (lovers).
The journey through the world of wine is a fascinating
experience. Sometimes you might stumble and sometimes the experience will be
exquisite. As you explore new territories, you will come across things that you
might (or might not) want to know about wine but are too afraid to ask. Often I
receive questions on wine from my readers. Following are some of the frequently
asked questions that I like to share with all the wine enthusiastic Pattaya
Mail readers.
Q: Do the glasses one uses for sampling/drinking wine
influence the drinking experience?
A: Absolutely, the glasses make a difference. They don’t
have to be expensive, but the basic wine glass should be tulip-shaped; the wider
bowl lets you swirl the wine without spilling and the narrower rim helps
concentrate aromas.
To see what a difference a glass makes, try the same wine out
of a tulip-shaped glass, a water glass and a plastic cup. See if the wine doesn’t
taste markedly different from the three different glasses. Even the difference
between various tulip-shaped glasses can be significant. If you are short on
glasses at a tasting, make sure each individual taster has all the same glasses
for the wines they’ll compare.
Q: How long will a dessert wine or Port stay fresh after
the bottle is opened?
A: Sweet dessert wines generally hold up better than dry
wines once opened. Two or three days shouldn’t affect the quality too much,
even up to a week, depending on the wine.
Other dessert wines, like Sherry, Tawny Port or Madeira,
maintain their integrity for a longer period of time because they have been
exposed to oxygen during the winemaking process and the alcohol, which acts as a
preservative, is higher. A week, maybe two, should be no problem once they are
open. To help maintain freshness, opened wines should always be kept in the
refrigerator.
Q: Why are single vineyard wines significant? Are they
always better than blends from multiple vineyards?
A: Like the lead singer in a Broadway musical, a
single-vineyard wine tends to have its own unique character and charm. When
assessing character, "better" comes down to personal taste; the
character might appeal to you, or it might not. Quality is a separate issue and,
for the most part, only exceptional vineyards are used to produce
single-vineyard wines. These wines usually reflect the quality of the vineyard,
but may occasionally have an off vintage (or an off-night, to continue the
analogy). On the other hand, wines blended from multiple vineyards are more like
the musical’s chorus. The character may be less exciting, but if one of the
singers is having an off night, the rest make up for it. Finally, when it comes
to compensation, both single-vineyard wines and true stars are rare and both
command higher prices than the chorus. That is a simplified explanation, but if
I went any further I’d be talking about "terroir". That’s another
topic.
Q: What are the sparkling crystals you sometimes find
floating in wine?
A: Those are tartrate crystals, which are natural and not
at all harmful. They sometimes form in wine in the bottle, particularly in wines
that have had minimal manipulation in the winery.
Q: I have been amazed at the different tastes and nuances
that I have been able to pick up in red wines. What causes a red wine to taste
like tea, mint, or especially, chocolate?
A: Wine is an incredibly complex beverage which can
contain scores of different volatile elements - the aldehydes, esters and
miscellaneous compounds which make up the elements we interpret as flavours.
Some of them share exactly the same molecular structure as elements present in
other foods, such as cinnamon, vanilla, and butter, so you might say we are
actually tasting "vanilla" in the wine. Other elements, either alone
or in combination, simply resemble aromas that we associate with other objects,
from gum drops to sweaty gym socks. The "chocolate" flavour probably
results from a combination of these effects. What’s amazing to me is how often
different tasters independently discover the same complex taste associations in
a wine.
Q: Is there an easy way to remove wine labels for storage
with my tasting notes?
A: One simple way is to soak the bottle in hot water with
a dash of ammonia. Make sure the bottle is full of hot water also. Another
method is to apply wide Scotch tape across the label, rub thoroughly with a
solid, flat object, then pull the tape off & trim the edges. Some labels
just will not come off, no matter what you do!
Q: What’s the difference between a double magnum and a
jeroboam?
A: Although bottle sizes are standardized in many
countries, there is some regional variation in the names associated with bottles
of different capacities. In Bordeaux, a double magnum is traditionally
considered to be 3 liters, while a Jeroboam is 4.5 liters. In Champagne and
Burgundy, however, the Jeroboam is generally understood to be 3 liters, and the
term "double magnum" is not often used.
Q: I keep reading about soft tannins, or pleasant
tannins, or lots of tannin. My question is simple: What are tannins?
A: Tannins are substances that get into the wine from the
grape skins and seeds. They can be bitter and can add rough texture to a wine -
think of over-brewed tea, which has lots of tannin in it - but they benefit
wine, too, by preserving it from early oxidation. Good winegrowers know how to
manage the tannins in the vineyard and the winery to strike the right balance,
so that a wine has a pleasant velvety, soft texture, instead of being too rough.
As wine ages in the bottle, some but not all of the tannin will drop out of
solution and form sediment.
Q: My question is, don’t you need to swallow the wine
in order to judge the length and complexity of the finish?
A: As far as analytic tasting goes, swallowing is not
essential. By breathing out through mouth and nose after spitting, virtually all
of the flavours and aromas can be experienced and judged. And the gain in
concentration makes up for whatever small loss there is. But as far as pleasure
is concerned, swallowing is highly recommended!
Q: Why is Sauvignon Blanc usually so much cheaper than
Chardonnay?
A: Prices for wines have as much to do with image and
demand as they do with production costs. However, Sauvignon Blanc grapes cost
less than Chardonnay grapes - partly because of higher yields - and the wines
require less investment in new oak barrels. Also, Sauvignon Blancs are ready to
drink after four to eight months; Chardonnays generally take one to two years
before release. Time is money, too. But mostly, it’s the perception of SB as
less aristocratic than Chardonnay.
Q: What exactly is claret?
A: "Claret" is a conventional term that
traditionally refers to red wine from the Bordeaux region of France, but it has
no official, legal definition and is often used as a generic term to refer to
dry red wines. It derives from "clairet," the name for a certain type
of light red wine that was exported from Bordeaux in the Middle Ages and became
quite popular in England. The wine, because of its light colour, was known as
"vinum clarum," "bin clar" or "clairet." It bore
little resemblance to the wines that are characteristic of Bordeaux today - but
the name endures.
Q: What is noble rot?
A: Noble rot - known in France as "pourriture
noble" and in Germany as "Edelfaule" - is the common name for
Botrytis cinerea, a beneficial mould that grows on ripe white wine grapes in the
vineyard under specific climatic conditions. The mould attacks the grapes and
dehydrates them, leaving them shrivelled and raisin-like, and concentrates the
sugar content in the berries. The wines from these berries have a rich, complex,
honeyed character and are often high in residual sugar. The botrytis mould
contributes to the unique flavours of wines such as Sauternes from Bordeaux,
Beerenauslese and Trockenbeerenauslese Riesling from Germany, and an array of
late-harvest wines from other regions.
Ranjith Chandrasiri is the resident manager, Royal Cliff
Grand, Royal Cliff Beach Resort, Pattaya. Email [email protected] or
[email protected]
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