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HEADLINES [click on headline to view story]:

Money matters

Snap Shots

Modern Medicine

Heart to Heart with Hillary

PC Blues - News and Views

Personal Directions

Social Commentary by Khai Khem

Money matters: Portfolio building

Graham Macdonald
MBMG International Ltd.

We’ve recently been looking at the ways that you can build a portfolio that will perform satisfactorily in good markets, hold up extremely well in negative markets and overall produce extremely good levels of relative and absolute return over periods of longer than one year. In particular we’ve highlighted the need to avoid taking on board any uncompensated risks within a portfolio as being one of the main ways of adding value.

Enhanced index strategies typically have less tolerance for uncompensated risk than traditional active managers. However, investors have been faced with an increase in the different types of enhanced index strategies - for example, investors can now choose between enhanced index strategies that use an exclusively stock selection based approach or an exclusively synthetic (i.e. derivative based)approach or ideally a “hybrid” approach. It is therefore important that the investor be able to differentiate between the different types of enhanced index strategies and understand the different implications.

For the investor, the challenge is thus to identify an enhanced index manager that has demonstrated an ability to stay one-step ahead by discovering the latest investment insights and in applying these insights broadly, quickly and efficiently. In order to separate the wheat from the chaff, it’s important to understand the criteria. A “good” enhanced index manager must be able to:

A) Capture market inefficiencies.

B) Minimize uncompensated risk.

C) Demonstrate a consistent and repeatable investment process.

D) Prove stringent cost management controls.

Although all four criteria are of paramount importance, it is the art of capturing market inefficiencies that is probably the most difficult as today’s investment insight may be tomorrow’s old news – market inefficiencies can get arbitraged away and systematic changes to the marketplace do occur. Moreover, in today’s markets, new information is impounded at an increasing rate thus eroding traditional sources of capturing out-performance.

Also, the playing field is increasingly being levelled due to tighter regulations surrounding the disclosure of material information (e.g., in the US, disclosure standards recently changed under SEC Regulation Fair Disclosure). As such, strong research and innovation capabilities are pre-requisites to the success of any manager and these are the key qualities that an investor should look for in an enhanced index manager.

MBMG subscribe to the investment philosophy that superior investment outcomes are most reliably reached through Total Performance Management the management of return, risk, and cost. The philosophy centres around three core themes:

1) Markets are not perfectly efficient, and therefore securities become over/undervalued at different points in time. These mis-valuations represent opportunities systematically add value by superior forecasting of stock returns.

2) “Winning by not losing” - by minimizing all investment and operational risks that aren’t justified by increased returns.

3) Minimize implementation costs - an in-depth understanding of trading costs is coupled with extensive global trading capabilities designed to minimize them.

A systematic, quantitative approach enables forecasting stock returns and implementation of enhanced index and risk-controlled active strategies. Stock selection process should be rooted in sound economic principles that have been thoroughly tested, and unlike the processes of traditional active managers, are not driven by emotion. The process identifies and captures excess returns from diversified portfolios, based on an evaluation of literally thousands of stocks and other assets, including futures, commodities and debt instruments on a daily basis. It is this scientific approach that differentiates risk-adjusted approaches from traditional active managers.

With stocks, the important focus is frequently on understanding stocks’ fundamentals, their earnings and growth prospects, and insights that can be gleaned from the actions of corporate management and market participants. These sensible investment considerations form the foundation of many risk-adjusted quantitative processes, which carefully evaluate the trade-off between stocks’ expected returns, risk, and cost of trading.

All of these are factors that lead to efficient portfolios i.e. portfolios with high expected and realized IR. The driving force is therefore often the combination of strategy and research, often encompassing areas such as physics, mathematics, engineering and computer science, as well as finance and econometrics.

MBMG International has been in the forefront of the movement to bring these strategies and methodologies from the institutions that have been profiting from them for many years (as have wealthy accredited investors as we’ve mentioned in previous articles) to private investors everywhere.

In fact for as little as ฃ100 per month, an investor can now make regular purchase investments into a risk-adjusted portfolio. The institutions have served the role as proving ground for many of these strategies which complete with current refinements and enhancements offer a long track record of consistency and repeatability and bring investors the opportunity to structure their portfolios in a manner that carefully considers the risk taken to achieve the desired return outcome.

The above data and research was compiled from sources believed to be reliable. However, neither MBMG International Ltd nor its officers can accept any liability for any errors or omissions in the above article nor bear any responsibility for any losses achieved as a result of any actions taken or not taken as a consequence of reading the above article. For more information please contact Graham Macdonald on graham@ mbmg-international.com


Snap Shots: Aperture Settings for Dummies

by Harry Flashman

For many people, the idea of taking the camera off the “Automatic” exposure setting is too difficult, however, after today you can try it without fear. And you will still get properly exposed photographs. Promise!

Learning how to take better photographs is really not all that difficult. There are only two main variables, and after you understand them and what they do to your photograph, it becomes very simple.

The first thing to remember is that the correct exposure is merely a function of how large is the opening of the lens and how much time it is left open to let the light strike the film. That’s it - photography in a nutshell. No gimmicks or fancy numbers - a straight out relationship - how open and for how long - this we call the “Exposure”.

Now look at the top of your SLR camera and find the knob which you have turned to “Auto” and left it there, or the menu system to give you different ‘modes’.

Let’s go straight to the position on the “mode” dial which is called “A” or Aperture Priority. Don’t be nervous about this function. It merely means that you can set the aperture, and the camera will work out the shutter speed that corresponds to the correct exposure. In other words, you can set the lens opening at any size you want, and the camera will work out the appropriate shutter speed. In other words, the camera will work out the correct shutter speed to produce a correctly exposed print.

So let’s play with this facility to give you some better pictures. Select “A” (or Aperture Priority) and then look at the lens barrel and you will see the Aperture numbers, generally between 2.8 and 22. To give you a subject with sharp focus in the foreground and a gently blurred background, you need to select an aperture around f2.8 to f4. Hey! It was that simple. To get those “professional” portrait shots, with the model’s face clear and the background all wishy washy, just use the A mode and select an Aperture around f4 to f 2.8.

Now, if on the other hand you want everything to be nice and sharp, all the way from the front to the back, like in a landscape picture, then again select “A” and set the lens aperture on f16 to f22. The camera will do the rest for you, so don’t worry about the shutter speed. Again - it’s that easy!

Having mastered “A”, let’s try “S”, or Shutter Priority mode. In this one, you set the shutter speed and the camera automatically selects the correct aperture to suit. Take a look at the shutter speed dial or indicator and you will see a series of numbers that represent fractions of a second. Usually these will go from 1 second to 1/2000th of a second. This is the way to “stop the action” by using a fast shutter speed, and it doesn’t need 1/2000th either. For most action shots, select S and set the shutter speed on around 1/500th to 1/1000th and you will get a shot where you have stopped the athlete stretched out over the hurdle, or the motorcycle in mid corner, or the horse jumping. Yes, it is that easy.

So this week you have learned that to get a good portrait shot use the A mode and set the aperture on f4 to f2.8 and forget about the rest of the technical stuff. Just compose a nice photograph and go from there. (Do remember to walk in close!) To get a great landscape shot, again use the A mode and set the aperture at f16 to f22.

Finally, to stop the action, choose the S mode and around 1/500th of a second and you won’t get blurry action shots ever again.

Now certainly there are some more points in advanced photography, but learn the above tips and you have got a good basic grounding that will improve your shooting - and give you more satisfaction with the results. See you at the photo shop.


Modern Medicine: Better fed children do better at school!

by Dr. Iain Corness, Consultant

Over the past twenty years there has been much research into just how what we eat determines the kind of people we are going to be. “Digging our graves with our teeth” has been a catch-cry for some time.

With children, not surprisingly, their food requirements are not the same as adults, but very surprisingly, some “healthy choices” may not be as healthy as many parents would imagine.

Unfortunately, especially in the so-called “developed” countries, the incidence of childhood obesity is rising. It is a well documented fact that if both parents are overweight, their children have an 80 percent chance of being obese as well. This is not totally a straight out genetic factor, but is a combination of Nature and Nurture. Children learn by watching and copying, don’t they?

One of the biggest problems with children is what I call the “picky” eater. Very often Mum gives in to the refusal to eat “good” foods, thinking that if the child will eat other items, then he or she is at least getting “something”. Unfortunately, that “something” can sometimes be quite wrong for growing children. One example of this is fruit juice. It is “natural” and therefore “healthy” as far as most exasperated Mums and Dads are concerned. However, any child that takes more than one litre of fruit juice daily is more likely to get dental caries, diarrhoea and even suffer from a failure to thrive. The best liquid for the thirsty child is, not surprisingly - water! One side effect of changing from juices to water is that the child appears to drink less. This is fine, because the child is now drinking to counteract thirst, not drinking for the sweet taste.

So what should children have in their diet? Pre-schoolers should get three serves of milk or milk products every day and three serves of meat every week. They should also have five serves of fruit or vegetables and three serves of cereals or grains every day. Low fat products, just like those recommended for adults, are also the go for children over the age of two years, though under two the high fat, high energy diet is satisfactory. There should also be no added salt or sugar. Water should be the primary thirst quencher, and snack foods and soft drinks should be restricted to once a week. (The soft drink industry will probably send me hate mail after this article!)

Dieticians are now also suggesting that this age group should only get a maximum of one hour’s TV daily as well. Not that TV viewing is edible - it is the plethora of snack food and drink advertisements that is the problem in dictating or influencing children’s choices! We ban cigarette adverts because of the influence - but unsuitable foods are ignored!

Now breakfast does matter! Kids who skip breakfast because they are running late, or doing last night’s homework, are more likely to fill up on high fat and high cholesterol foods during the day. And with those who do eat breakfast - a high fat breakfast tends to produce children who eat high fat meals for the rest of the day as well. On the other hand, high carbohydrate breakfasted kids are more alert and less hungry during the day. Finally, kids who get more than 20 percent of their recommended daily energy intake at breakfast perform academically better than those who get less than 10 percent. Makes you think, doesn’t it!


Heart to Heart with Hillary

Dear Hillary,
You’ll be happy to know that I am about to start another business venture in Pattaya. I have developed a tiny piece of electronic gadgetry that attaches to all mobile phones thus converting them to lie detectors. Males will now be able to test their girlfriend to determine if deceptive behaviour is being demonstrated. At the push of a button the device will emit a hypnotic ringtone that puts the subject into a trance. Tiny wires are then attached to various body parts to monitor and record responses. Questions can be asked and a red light will flash if the person is lying. Each time she smiles at you, her thoughts will be visually interpreted and an image of either you, another lover or an ATM will be displayed on the colour screen of the phone. Customers will now be able to determine whether or not their Thai girlfriends are truly faithful, how many email addresses are stored in her Hotmail account and if the water buffalo has really died. Do you think that there are enough untruthful Pattaya girls to make my business successful?
Mighty Mouse

Dear Mighty Mouse,
Shame on you, my pet squeaker! How could you possibly infer that Pattaya girls could be guilty of being sparing with the truth? Have you been hurt, my Petal, and this is your way of getting revenge? Has Minnie Mouse been nibbling at more than just ‘your’ piece of cheese? I can’t really believe it, you have always been such a careful little mouse when chasing birds, leaving no tern unstoned on your relentless pursuit of truth and adherence to the law. However, in answer to the question, there are probably enough untruthful girls in Pattaya, but are there enough ‘savvy’ males in Pattaya to buy your device? I think a much better business proposition would be peddling miracle cures for buffaloes, as the mortality rate in these imposing and expensive beasts seems to be way too high.
Dear Hillary,
After spending six months and much money on a young lady here I am confused. She has had a hard life so far and I started the relationship by thinking that I would be showing her there is a ‘better’ world out there, instead of a bar life. But now I’m not so sure of what is going on. This dame runs hot and cold and it only seems to me that she becomes satisfied when I am pouring money into her tiny little hands. If it’s not Mama that’s sick, it’s the buffalo or the brother’s motorbike. Are they all like this Hillary? Or have I just picked a gold digger?
Mike the Miner

Dear Mike the Miner,
There are many, many sob stories out there, my Petal, but working in a bar is surely the worst as far as any young woman’s future is concerned - but these girls pick the ‘profession’ and pick the suckers. The number of young ladies from Isaan who are forced into prostitution in the expat end of the scene is very small. Even poorly educated farm girls could get other employment, as maids, for example. Finally, a proper relationship is not based upon money, but I am sure that while your little lady knows what’s in your account, you have no idea what is in her account!
Dear Hillary,
Hillary’s boob! What pedaling?
Spelling!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!
Mistersingha

Dear Mistersingha,
I’m sorry, my little purple plum (who never carries through his promises), but ‘pedaling’ is perfectly acceptable. With a single ‘l’ it is American spelling, with a double ‘l’ it is English. However, in either version of your mother tongue, ‘mean’ and ‘non-delivering’ is spelled the same, and apply equally to you. Get a better dictionary and try again, Mistersingha! By the way, in future please refer to my bra’s contents as ‘breasts’, not ‘boob’.
Dear Hillary,
I am intrigued as to why when eating Thai food you get given just a fork and a spoon. Yet at other times chopsticks appear as well. When I asked my husband who has travelled extensively throughout Thailand, he had no real idea either. I am really confused as to when I am supposed to use chopsticks and when to use the fork or spoon. Can you help us?
Jan

Dear Jan,
Like all things in Thailand there is a certain historical aspect to it, my Petal, wrapped up with the inherent Thai practicality and pragmatism. Chopsticks come from the Chinese element, and many Thais (in fact some authorities would say almost 90% of Thais) come from this background, so the use of chopsticks is fine with dishes of Chinese origin. So you will be given chopsticks with many noodle dishes (kwiteo nam, for example). With ‘steam boat’ dishes you will also get chopsticks to help you fish the food from the broth - the long sticks stop you burning your fingers from the heat. On the other hand, with curries you will be given spoon and fork. There is no need for knives as everything is cut into bite sized pieces before cooking. Knives are also a symbol of aggression and so these should not be brought to the family dinner table. One last thing, you eat Thai food with the spoon, not the fork, so you don’t leave the curry behind!


Personal Directions: What we want and need... is right in front of us.

by Christina Dodd

Sometimes we search high and low for the things we want and need, to suddenly find that they are literally right there in front of us. Things of not only a material nature, but those that concern our lives and the very way we live them.

Yesterday I spent all day roaming up and down Sukhumvit Road going in and out of every hardware store, framing and cabinet-making shop, in the search for some simple shelving brackets. Having been disappointed so many times by several major stores who guarantee delivery then amazingly report that the product is out of stock or no longer manufactured, I was not about to give up! Somewhere, someone had to have these brackets and I was going to find them. I really like this type of shelving and I want it over other designs. I had travelled this path before, but this time I was going to scour stores with even more tenacity and determination.

Up and down Sukhumvit, U-turn here and there, dashing into this and that store - what a time it was and even though I love hardware stores, I’ll be happy not to see one for a while. I made sure I took a bracket with me so there was no misunderstanding as to what I was looking for and so that it could be touched and talked about by everyone in the store. Quite often a customer would come up with a suggestion as to where these elusive brackets might be and so the hunt expanded. I even got a great tip from the man who had to re-gas the car air-conditioning, which also suffered at the hands of the heat and the task at hand! This man had the identical shelving system in his shop and I was thinking of whipping out the lot of them and offering him a price, but he too was in love with his brackets and they were there to stay.

So, off I went following his tip and sniffing out all other possibilities. The results were still the same. It was time to turn back and re-think the situation. I had done this before too, but my desire to find these particular brackets did not fade and suddenly I found myself pulling into places that you would not normally pull into. In exasperation I drove up to a store that was separated from the main road by an enormous area of mud. A bulldozer had been through in the past day and by the look of it, so had the monsoon! But it looked well-stocked and so I said - maybe they have them!

In I went and approached a lovely young girl who looked at my sample and said, “Yes, we have them but not his size.” I beamed a huge smile and jumped up and down asking what size she had. She showed me the boxes of them hidden under loads of other bits and pieces of metal and we both began to rummage through them. To my surprise she held in her hands boxes of my beloved brackets! There they were and we both began to laugh. She was intrigued as to my exuberance and after I explained my “journey”, she immediately began to laugh and giggle.

What a day! What a wonderful experience! Almost right in front of me - in a “tamada-looking” out of the way store - were the brackets I had been looking for, for so long. I felt as though I had won the lottery. Of all the places I had been and conversations I had had and the number of orders I had made, only to be disappointed, suddenly I found myself in my own back yard with what I wanted!

This episode tells me lot about the way we live and behave in our lives. It is a very simple event in my life but one that is filled with so many lessons and valuable input. It tells me so clearly and very loudly that I should continue to “never give up” as long as it is humanly possible and realistic, in my search for what I want in life. It tells me and reinforces in my mind and my heart the goodness and kindness that exists in people everywhere. It is there and it is right in front of us! Having met dozens of different people during this quest, I can say that all of them warmed to me and genuinely tried to help - drawing maps of other stores, calling other shops, asking in the street. People seemed to feel good about the fact that they could suggest an alternative. People feel good about helping others even though they are complete strangers.

This episode also tells me that in this day and age of the super and hyper stores, that we should still support small business owners, as they are the back-bone of each and every community. Sure the “big boys” are here to stay and yes - I shop there too. But I never want to forget the “little people” stores that we actually grew up with in our youth and our own home-countries, and which we use today in this wonderful country. It is tough running a business anywhere and I will always take my hat off to anyone who ventures this way.

I feel as though I have made a hundred new friends. In the past weeks and particularly yesterday, I was encouraged with smiles and sincerity that will stay with me for a long time to come. And it is true what they say about OUTPUT. It is shaped entirely by the INPUT. Always look for the goodness in people and you will be pleasantly surprised.

Until next time, have a tremendous week!

If you would like to write to me or contact me further about any of our business skills programs or personal development courses, then please email me at Christina: dodd @asiatrainingassociates.com


Social Commentary by Khai Khem:  Old hands and fresh eyes

Most every Friday a bunch of us pals get together for an early breakfast at an agreed venue in Pattaya. Mostly we end up having breakfast at the last bar we got drunk in the week before. Our Breakfast Club is loosely structured so almost anyone is likely to turn up.

Pattaya is two different cities to some of us. The day city and the city at night are split personalities. So naturally our conversations at night are full of ‘beer talk’ and the breakfast conversations may include a few bottles of beer at 8 a.m. but they have a more intelligible edge about them.

We all try to bring in a new person to join us so that we can keep abreast of what’s happening outside our personal worlds. Old Hands tend to stagnate into a “samo, samo” groove, stick to our individual routines, neighborhoods, favorite bars and restaurants and rarely change shopkeepers, barbers, tailors or whatever. New additions to the group help to keep us from stagnating. They also bring different points of view on various subjects to any of us who have become too cynical, isolated or set in our ways.

Recently the Friday’s get together saw fewer people turn up. And the ones who did were more than usually ready to grumble about the weather and traffic. After a couple of beers and a plate full of eggs and sausage, tempers cooled as the sun got hotter and hotter. You guessed it, we were all whining about the heat. Well, not all of us. An English friend had brought his parents along since they were here on a visit for scuba diving and golf, and as we moaned about the “worst summer we’d ever been through,” they countered our every negative comment with a reminder; we could be freezing our butts off in harsher climes. As the Grand Dame put it, “During some English summers I’ve had to bundle up in woolies just to walk the dogs, Luv.” I shivered and ordered her another beer.

I gave her my humblest smile and mentally filed that thought. Her arthritis was giving her less pain and she’d lost 6 stone since she’s been here. And all the while she’d been gorging on Thai food. I went green with envy as I pulled my T-shirt over my growing waistline. Too hot to exercise I’d taken to elbow-bending even though it was not my elbow that needed a good workout. But of all the excuses our group could think of, that was the most popular.

Besides it was too hot to argue. She’d spent the whole of her holiday lounging poolside and scuba diving while I was banging away on a keyboard in my office which hits about 38 C after lunch. Her husband had golfed his way through the hottest part of the year and my jaw gaped as I surmised these two were super-human jocks. I agreed to a round of golf on the weekend and lived to regret it. The skin is still peeling off my face. The course was so hot every hole was a floating mirage. I didn’t make it through the game and begged off and hit the showers.

We exhausted the weather subject and went on to the water shortage problem. Aha! I’d finally hit a weak spot with Super Jocks and they were aghast that the village where their son lives goes without a reliable water supply through this terrible heat and that they’d had to buy drinking water here which is an expense they hadn’t counted on.

Drought is drought. What could I say? We still have no official elected Pattaya government that I know of, so I blamed it on that and flashed my best smile. Corruption? We never discussed it. Inflation took its place. My new-found acquaintances had been to Pattaya before. They were not happy with the higher prices. Not traveling on the ‘cheap’ but still limited to a budget, they knew how to watch a baht and were keeping a closer eye on it this time around. Their son Mark lived with lots of fans but without air-conditioning to keep the monthly bills in check. No wonder they’d just spent 60 days in the swimming pool or under the sea. FREE water is the best water.

I’ve been lucky. I haven’t had to buy water for a number of years. Now my neighborhood is not only sizzling in the sun after they cut down all the trees to build more houses, but most days our water supply provokes dread so we are very careful. Not fitting conversation while people are eating, I deferred the comments on un-flushed toilets and unwashed laundry, food drying on the plates while we wait for water trucks to arrive, and that when guests arrive, the first thing we do is greet them with water instead of wine since it is much more precious these days.

As the subject changed to holidays and the sun rose in the sky and the temperature soared I looked at my untouched plate of food and paled. Too hot to sleep or to eat, I toyed with the sausage and started to fidget. The taste of food turned to metal in my mouth and I knew I was dehydrating. I gulped down another bottle of water and made my excuses. It was one of the few Breakfast Club’s gatherings I had had nothing much to say. Too hot to speak.

Making a beeline back home I noticed all the construction going on in the city. Thai laborers were working in the blazing sun wearing caps and jackets. Incredible. That sight never fails to awe me, and tourists almost never mention it anymore. Well, at least not to me. Are our cultural quirks so well-publicized and we are now too well-known as a tourist trap that ‘culture’ is canned entertainment in a hotel or designated venue?

Thai weirdness had not come up that morning. No blasts about our maniacal driving, beastly traffic, sly cheats, dirty sex shows, stolen handbags, missing jewelry, city without government, filthy beaches, trash ridden neighborhoods, and all the other things Pattaya is supposed to manufacture for gritty conversation. I had tried to introduce a little grist into the morning’s chat and it had all come up roses. Maybe that means I gotta hang out with scuba divers more often. As the English gentleman had laughingly put it, “You’re the oddest duck we’ve met since we’ve been here.” Touch้.

I went back to my home office and stripped down to ‘unmentionables’ and turned on the computer. Well, it was that or grouse about the war, fuel prices and falling stocks. Hell, I can get that on the BBC.


PC Blues - News and Views: Secure your computer

by Monitor

This is all about a very useful site with the address grc.com (Gibson Research Corporation). Go there, admire the pretty logos, and then click on Shields Up.

When your computer is connected to the Internet, there are literally thousands of ways it might be connected. Each of these ways is called a ‘port’. Port 80 is standard for the World Wide Web. Micro$oft, in its wisdom, leaves many of these open.

Shields Up will check these for you, and tell you how you are at risk, if not already infected. Being a kind man, Steve Gibson also tells you how to close these (port) holes, but you have to follow him carefully.

One port you should particularly close down, if open, is netbios. How to do it is fairly lengthy, and buried deep on Steve’s web site at grc.com/su-bondage.htm

You will need to look up things, take notes, and print off his instructions, in order to do the job properly (I’m assuming here that you are suffering from Micro$oft’s operating system). However, before you install a firewall, you will have to make sure your computer is clean, or what is the point of it all? This will be just another step in cleaning your computer.

Your computer should have a firewall (grc.com/su-firewalls .htm), and a virus checker. A firewall is a piece of software which manages traffic across these ports. Any ports you have no use for should be closed, and those that are open should be guarded: the firewall does the guarding. Steve recommends Zone Labs firewall (www.zonelabs .com): I currently use Sygate Personal Firewall (smb. sygate.com). Both of these are free to a private user. Mine flashes red, and shows me a log, when someone is trying to find a way in to my computer, which they have done frequently in the past week!

The virus checker tries to stop viruses getting in on the back of traffic you do want, such as e-mail and web pages. Because you want to download these things, you cannot ask the firewall to block them, so you need to examine them very carefully before letting them anywhere near Micro$oft software. Also, because viruses change, and because the vandals keep making new ones, you need a virus checker with frequent updates - a service for which you have usually to pay. I use Norton System Works, which I paid for, but I also use AVG (Anti Virus Group - www.grisoft.com/us/us_dwnl_free.php), which is free for private use. Norton System Works comes with other useful tools, like a good disc space optimiser, and a program which checks your system and fixes most faults, and I do recommend it.

Another associated program I have on my computer is Ad-aware (www.lavasoftusa .com), which looks for, and removes, spy-ware. Spy-ware is software which sits in your system and monitors and reports on your activities to its master on the Internet. Steve Gibson discusses this subject at some length on his web site (grc.com/optout.htm). As he says, he used to have a program to do this, but he now recommends Ad-aware. The spyware software is usually something you installed in good faith for some entirely different purpose, so it evades a virus checker, but does something you had not contracted for!

How to clean your computer

The best way of cleaning your computer is to save all your data files, and configuration details, and so on - write them on a CD, or a stack of CDs, AND MAKE SURE YOU CAN READ THEM AFTERWARDS. You then re-install the operating system, and install, configure and run the virus checker: configure the virus checker to scan removable media (this is probably the default, anyway). You then install, configure, and run the firewall. Next, you connect to the Internet, update the virus definitions (and maybe the virus software as well, if the supplier so recommends). Then re-run the virus checker.

You can now use the virus checker to scan your CDs of saved data. If there are any viruses there, you will have to follow the suppliers instructions to get clean copies of these files - you probably wont be able to fix them on the CD, certainly not if its a CD-ROM. Use pencil and paper (the original word processor) and make clean copies somewhere on your hard disc.

You are now in a position to reload your application software. Have you got copies of all the serial numbers?

Usually, you don’t have to go to this extent. The virus checker installation guide will usually tell you to run it first, straight from the CD, to clean the system, before installation, and this is usually enough. Once you have installed it, though, do install the firewall, and then update the virus checker software and virus definitions, and re-run it. Don’t use the internet normally until you have done this.