TRAVEL & TOURISM
HEADLINES [click on headline to view story]: 

Laem Chabang hosts port safety workshop

Airport confusion

TAT campaigns Thailand Unforgettable

High season rates go up again


Laem Chabang hosts port safety workshop

Ariyawat Nuamsawat
Laem Chabang Port was the host of a seminar on the handling of dangerous goods, attended by representatives from seven Asian ports and staged at the Long Beach Garden Hotel and Spa from August 15 to 18.

Chalermkiat Salakkham, deputy chief of Laem Chabang Port.
Chalermkiat Salakkham, deputy chief of Laem Chabang Port, presided over the opening of the APA Workshop, which was organized in cooperation with Germany’s GTZ as part of a project to improve safety at ASEAN ports.
Representatives of ports in Thailand, Myanmar, Cambodia, Malaysia, Indonesia, the Philippines and Vietnam attended the seminar, which dealt with international standards for the handling of dangerous goods.
Delegates learned both theory and practice, and a demonstration was held that showed what should be done in the event of a chemical spill.

Officials taking part in the seminar learned how to handle dangerous goods.

 


Airport confusion

September 28 deadline has trade scrambling to be ready

By Mark Bode and Sirima Eamtako (TTG)
A resolve by the Thai government to stick to its latest opening date for Suvarnabhumi Airport, September 28, has forced industry players into a last-minute scramble.
During a tour of the new airport recently, TTG Asia was told by the Airports of Thailand (AoT), that airlines had to be ready for the shift from Don Muang, which would close regardless of their preparedness.

“I would suggest we slowly transfer operations instead of all moving in one go.” Thai Travel Agents Association president, Anake Srishevachart (Photo/TTG)

But during a test of the airport by local carriers that day, airline lounges and offices at Suvarnabhumi were not ready, while roadworks around the airport were moving at a feverish pace.
Board of Airline Representatives (BAR) president, Mr Brian Sinclair-Thompson, said: “What I can say now is that we (international airlines) are not ready to move - the deadline is so unrealistic. But to be certain, we are conducting a survey on all international airlines’ readiness in all areas - offices, lounges, ground handling, operations, etc - to see which airlines are ready to move and which are not ready.”
Mr Sinclair-Thompson said BAR would consult with AoT if it was found a large number of airlines were unable to meet the deadline.
He added: “Airlines have been given a September 28 deadline to start all commercial operations out of Suvarnabhumi Airport. We were told to shift all operations prior to the date. The AoT said it would definitely close down operations at Don Muang on September 28.”
Scandinavian Airlines Ground Services (Thailand) managing director, Mr Axel Blom, said carriers needed a contingency plan in the event they could not meet the deadline, adding they required government support to overcome potential problems that could prevent them from being operational on time.
He said: “We know that it is beyond the authority (AoT) - it’s now the government’s order. The government has also repeatedly told airlines the airport will be ready for operations as of (September 28). We have no other choice but...there should be a contingency plan in case we are not fully ready.”
British Airways and Qantas manager for Thailand, Ms Julianne Rogers, admitted the rush was on to finish her airlines’ lounge on time.
Agents are also concerned. Thai Travel Agents Association (TTAA) president, Mr Anake Srishevachart, said: “TTAA has requested for a site inspection of the new airport for our members, but was told by the AoT they were ‘not ready to accommodate our request’. After several calls, they have finally given us a September 11 date, but it’s too late considering the airport will be opened in less than two months. We should see it now, so we know what to prepare for our outbound operations. We need to tell customers what to do, where to meet, etc.
“We are confused as we understand the airport is not ready, nevertheless the prime minister has repeatedly insisted it would be ready for the September 28 opening.
“What is important is airlines must be able to complete their offices and lounges before moving to allow smooth operations. If all are not ready, I would suggest we slowly transfer operations instead of all moving in one go.”
Mr Anake said airport transfers were not a concern as two highways, Bang Na-Trat and Bangkok-Chonburi, linked the capital to Suvarnabhumi. Taxi cost to the city centre is expected to be similar to the cost from Don Muang.
Inbound operator, LTU Asia Tours managing director, Mr Raymond Honings, said: “What is more important is the incoming business: where we can park, where guides can welcome clients. There’s no indication as yet how that will function. It’s an area that’s often overlooked. The main focus is on airlines, but people still need to be dropped off and picked up.”
He added: “What I’m concerned about is the road works. The ramp that you need to exit off the elevated highway to get to the airport is not ready yet, and there’s no sign it will be soon. At the moment, you have to leave the elevated highway and travel about 10km to 12km on a heavily congested parallel road to get back on the elevated highway. The other approach on the motorway looks okay to me. The lack of a ramp will also hinder access to and from Pattaya.”
Diethelm Travel Asia COO, Mr Richard Brouwer, said: “For us, it’s more important to know where the ATTA (Association of Thai Travel Agents) parking area is, where the guides will be standing, how many exits will be in place.”
Hoteliers are also preparing. Marriott Resorts & Spas Thailand group general manager, Mr Jonathan Wigley, said his group had identified transfer routes and trained staff accordingly. “We are also changing collateral, website information and any related operation procedures.”
Best Western vice-president international operations, Mr Glenn de Souza, said his staff and agents had told him directional signs needed to be improved, while the parking facilities were not useful for pick-ups and drop-offs. “You also have to take a bus to the taxi stand at the airport.”
Last month, the Thai government slammed an International Civil Aviation Organisation report identifying 29 high-risk areas on a 93-item checklist, insisting the airport would be ready on time.
 


TAT campaigns Thailand Unforgettable

Thailand will launch a new campaign, “Thailand Unforgettable”, positioning itself as a kingdom of unforgettable beauty, luxury, culture and adventure.
Tourism Authority of Thailand (TAT) governor, Ms Juthamas Siriwan, told TTG Daily News: “This is not a new branding, but a promotional tourism campaign. Thailand in itself is a brand, but we need to reiterate on our offerings.”
She said the campaign intended to highlight unforgettable experiences for visitors to Thailand and the TAT would introduce 80 top tourism routings in line with the campaign. The number 80 is also in line with the 80th birthday of His Majesty the King of Thailand next year.
Ms Juthamas said adjustments would still be made on the logo, advertising productions and artworks as well as collateral before the campaign could be in place from either October or early next year. She added the new campaign would be used for three to five years.
Thailand has initially targeted a 15 per cent increase on tourist arrivals (from 13.5 million to 14.8 million tourists) for next year. However, TAT’s officials are still discussing whether they can achieve the double-digit growth. (TTG)


High season rates go up again

Thailand’s average room rates are expected to increase by five to 10 per cent in the coming high season starting mid-October to end March 2007, according to the Association of Thai Travel Agents (ATTA) and the Thai Hotels Association (THA).
Both associations have also recorded about five to 10 per cent increase in average hotel room rate in the last high season compared with the same period the previous year.
ATTA’s president, Mr Apichart Sankary, said the increase was seen especially in Bangkok, Pattaya, Hua Hin and Cha-Am, Rayong, Koh Samet, Koh Samui and Koh Pa-ngan.
“The five-star accommodation in Koh Samui in particular, had the highest increase of 15 per cent due to high tourist demand post tsunami period,” he said.
THA’s vice-president, Mr Prakit Chinamournphong, said the increasing entry of hotel chains into Thailand was expected to impact rate structure and top tier brands were likely to hike their rates up by eight to 10 per cent next year. (TTG)