TRAVEL & TOURISM
HEADLINES [click on headline to view story]: 

Thai Garden Resort receives Best SME Company award

Thais warned not to go lower

Aussies take over Holiday Inn


Thai Garden Resort receives Best SME Company award

Paul Strachan
One of Pattaya’s most famous locations, the Thai Garden Resort was honored at the Netherlands-Thai Chamber of Commerce (NTCC) and Belgian-Luxembourg/Thai Chamber of Commerce Business Awards 2009.

Rene Pisters, Thai Garden Resort General Manager (left) and Suchada Ithijarukul Managing Director of Siam Makro Public Co., Ltd. (right) proudly display their Best SME Company awards.
The festive evening took place at the Grand Hyatt Erawan Hotel in Bangkok on Thursday October 1.
The Business Awards of the Netherlands-Thai Chamber of Commerce and Belgian-Luxembourg/Thai Chamber of Commerce was established in 1998 to pay homage to some of the finest companies for the way in which they excel in business and for their contribution to Thai society. The foundation for relations between Thailand and the Benelux (Belgian-Netherlands-Luxembourg) was first laid over 400 years ago when Dutch traders arrived in Ayuthaya. This strong relationship led to the exchange of many cultural and social traits, but the original foundation has always been about business. Mutually beneficial business remains a strong element underpinning the continued success of the relationship even today.

Rene Pisters , Thai Garden Resort General Manager (center), flanked by Korn Chatikavanij, Finance Minister (left) and H.E. Tjaco van den Hout, the Netherlands Ambassador to Thailand, (right) at the award ceremony.
The Benelux business community is represented in Thailand by multinationals like Philips, ING, Solvay, Heineken, TNT, Katoen Natie, Océ, Shell and Unilever, as well as by many successful SME’s.
From the applications, the jury short listed several nominees after careful review. The selected applicants were then put under extreme scrutiny when judges performed in-depth interviews with each before reaching a final decision.
The task of the jury consisted of carefully examining the candidate companies in view of certain criteria, and comparing the candidates with each other in that regard.
The jury looked at innovation, corporate social responsibility, human resources development, promotion of Thai-Benelux relations and overall business achievement as the criteria to decide on the final winners.
Thai Garden Resort in Pattaya won the Best SME Company award.
As one of the best hotel-resorts in Pattaya, it is well managed by Dutchman Rene Pisters and caters mostly to Benelux and German tourists. The substantial renovation last year, which included a great 63-meter pool, allowed Thai Garden Resort to climb up a notch from 3- to 4-star resort.
The dedicated management team has received rave reviews on all major hotel review sites and in addition is a great corporate citizen in terms of care for the environment (towels, warm water via solar panels, etc) and care for the staff (nobody laid off during difficult times as staff worked on the renovation).
General Manager Rene Pisters put the success of the resort down to the team effort of all the 150 staff, he pointed out that many of them had been with them for many years, and to the owner Gerrit Niehaus for his commitment to Pattaya and the Thai Garden Resort.
Pisters pointed out that that they had taken the global economic downturn as an opportunity to make more refinements to the resort, in terms of disabled access, upgrading rooms and keeping at the forefront of environmental issues.
Other award recipients on the night were Chuchawal Royal Haskoning, ING Life Limited, Ayudhya Insurance, B. Foods Product International (Betagro Group), Thai Orchids and Heuschen & Schrouff and Siam Makro Public Company Limited who won Best Idea Award for Makro Retailer Alliance Project. Siam Makro will be opening a branch in Pattaya at the end of this year.
This was a great evening at the Grand Hyatt Erawan Hotel. The staff there treated guests to a sumptuous meal and entertainment.
The evening was summed up best by Rene Pisters when he said that this ceremony highlighted Pattaya as a major force, in terms of business and innovation, and paves the way for further investment in this wonderful city.
For more information on Thai Garden Resort: www .thaigarden.com

The proud and happy Thai Garden Resort team, from left: Rattanaporn Phumman, Sales Manager, Sanich Benjaman, Executive Assistant Manager
in charge of Operations, Rene Pisters, General Manager, Teerachon Kanannir, Personnel Manager, Vilawan Chaichumporn, Executive Assistant Manager in charge of Administration, Danilo Becker Operations Manager, Gerrit Niehaus,
the propreiter and his charming wife Anselma.


Thais warned not to go lower

Sirima Eamtako,
TTG Asia

Thailand stunned mart buyers at the IT&CMA and CTW in Bangkok
by dropping room rates further, prompting buyers to warn that the destination was doing more harm than good to itself.
Buyers expect another five to 10 percent rate cut on top of the 30 to 40 percent reductions put in place gradually over the year as the destination grappled with the global recession, protracted anti-government protests at home and A/H1N1.
Ludovic Gallerne, sales and marketing brand director of Marriott Resort & Spa for Bangkok, Hua Hin and Pattaya properties, said the group would remain price-competitive during this high season. The group has pulled its low season two-plus-one deal but will retain discounts of 10 to 20 percent for the high season.
Buyers, however, questioned the effectiveness of further cuts. “We have to find the level of prices that are acceptable by both parties. Because when you give discounts, you also take away some level of service standards too,” cautioned Bo Lindblad, owner of Sweden’s First Class Travel.
Les Alford, conference and events manager of Australia’s Incentive House Travel, added, “It will destroy the market. When demand returns, it will be hard for hotels to bring up rates to the regular level.”
The cycle of discounts would also encourage negative buyer behavior, they warned. France’s MHB Congress International general manager Mireille Berstein warned that companies would press for discounts even after budgets returned to normal with the economic recovery.
 


Aussies take over Holiday Inn

(L to R) Sineenart Soontornnon, international marketing coordinator at Bangkok Hospital Pattaya; Pratheep S. Malhotra, managing director of Pattaya Mail Publishing Co., Ltd.; Naritsara Chanpheng, marketing officer for Footwear Tech 1530 Co., Ltd.; Pattaravadee Wangviriyaphan, marketing executive in the International Marketing Department, Bangkok Hospital Pattaya; Barry Main, sales & marketing director, Thai Visa.com; and Dr. Iain Corness.

Dr. Iain Corness
The new Holiday Inn on Beach Road had only been open nine days when GM Craig Ryan welcomed the Australian-Thai Chamber of Commerce (AustCham) to its Havana Bar. Words like “bar” and “Aussie” and “fun” all seem to run together, and there was no doubt that the first-ever Seaboard Sundowners networking night at the Holiday Inn was a great success.

John Pollard, managing director of Meinhardt (Thailand) Ltd.; H.E. Paul Grigson, Australian Ambassador to Thailand; and Joe Barker-Bennett, managing director of JMBB Consulting Co. Ltd.
With AustCham’s man on the ground in the Eastern Seaboard, Paul Wilkinson, also having organized the ESB Charity Golf Open, this provided another influx of sunburned partygoers, with a thirst!
It was also very good to see the Australian Ambassador Paul Grigson attending another of these functions. The open friendly nature of the Australians comes right from the top. In addition to the current AustCham president Andrew Durieux, past presidents Gary Woollacott and John Hancock had made the trip down and assisted executive director (Brylcream) Brett Gannaway in welcoming members, golfers and guests.

(L to R) Bob Franklin, Richard Cunliffe, and Mark Shepherd.
One corner was taken over by the Bosch group with Ray d’Silva and Ken Bright being hosts for Melburnians Paul Waters and Michael Delacorn. All were hoping that the annual Bathurst 1000 km classic would be shown here on TV. I knew for a fact that the Pattaya Mail TV does not get the telecast, but I wished them happy remote button pushing for the Sunday.
The gregarious nature of the Aussies also attracts ‘foreigners’ with Maurice Bromley (SA) and his lovely wife Renita (Philippines), George Strampp (USA) just back from his summer sojourn in Italy, Mike and Roseann Diamente (USA), Jimmy and Jenny Howard (UK), Greg Pitt and Trevor Allen (UK) plotting a revolution at one end of the bar, while Jeffrey Burrows (UK/Swiss) was looking every bit the elder statesman at the other end of the Havana’s long bar.

(L to R) Dr. Iain Corness; Jenny Howard; and James Howard, advisor for Milan Crosse Creative Ltd.
Back on the business front, expanding local entrepreneur John Seymour (Northern Thai) discussed on Pattaya Mail TV how his formula for beating the recession included expansion, having now opened an office in the Philippines, as well as adding a new office to his Pattaya group.
Local representatives of the Bangkok Hospital Pattaya, Ann and Nan, spoke to everyone about the cancer detection programs the hospital is running, with the current one being for women, followed after that by a general program in November.

(L to R) Stephen Morton, Rodney Pattison, and Pratheep Malhotra.
However, business talk and name card exchange slowly turned towards the very pleasant Broken Hills red and just general enjoyment. The lovely young ladies from the Holiday Inn circulated with servings of nibbles and pizza, but no plates to put it on, so there were some strange eating (slurping) habits demonstrated while trying not to drop a hot slippery pizza on the floor. Rodney Pattison, billed as Asia’s Funniest Comedy Hypnotist, invited everyone to look deep into his eyes and go to sleep, while the D2 baraquda GM Paulo Randone (complete with a freshly dyed chin ornament) was having a look to see if any of his staff had defected!

John Seymour (left), managing director, Northern Thai Realty & Export Co., Ltd.; and Dr. Iain Corness (right).
The Holiday Inn’s Hans Van Steertegem called upon his 22 years in the hospitality industry and kept everything going smoothly, and even arranged for me to be shown the rooms (opening special of B. 1999++ with two breakfasts), which are excellent and very well appointed.
It was a great evening in a similarly great venue. Pattaya can be proud of this new addition in the hospitality stakes, and over the next few weeks there will be some reviews of the food and beverage outlets, run in the Pattaya Mail.

Rosanne Diamente and Michael Diamente.

Sineenart Kuncharoen (left), business development
manager for Austrade, and Maurine Lam (right),
 regional senior trade and investment commissioner for Austrade.

Gary McEwan (left), business development manager for Grant Thornton;
and Gary Humby (right) from Dutch-Fence Ltd.

(L to R) Hans Van Steertegem, executive assistant manager
food and beverage, Holiday Inn; and Dr. Iain Corness.

(L to R) Mark Bowling, sales manager for Colliers International;
Warisa Raktham, sales supervisor for Colliers International;
and Alan Verstein, Siam Gazette.

(L to R) Michael Chick, general manager of the Coffee Club
(Thailand) Ltd.; Preetika Patel; and Paul from the Coffee Club.

Chiham Noda (left) and Eriko Fujie (right),
director of sales and marketing at dusitD2 baraquda Pattaya.

(L to R) Gary Woollacott; Craig J Ryan, general manager of the Holiday Inn Pattaya; and Paolo Randone, guru of dusitD2 baraquda Pattaya.