KHAO LAK, THAILAND – Ramada Resort Khao Lak showed its true colours as a guests’ favourite when it was announced today as a first-time two-time winner in the Top and Luxury hotel categories by TripAdvisor in its 2013 Travelers’ Choice awards.
Now in its eleventh year, the annual TripAdvisor Travelers’ Choice awards honour the world’s best hotels, earning their distinction from those who know them best – real travellers. Unlike any other hotel honours, TripAdvisor Travelers’ Choice winners are based on millions of valuable reviews and opinions from travellers around the world.
The people’s favourite: TripAdvisor users voted for Ramada Resort Khao Lak to top the poll in the Luxury and Top hotel categories.
This follows the receipt of the prestigious HolidayCheck Award this week, also decided by positive reviews of satisfied guests, which lists Ramada Resort Khao Lak as Thailand’s number one hotel for positive customer feedback and one of the top 99 hotels in the world.
The HolidayCheck Award was bestowed in recognition of the resort’s “extraordinary dedication as well as the commitment of your staff to exceed the expectations of your guests with a great product and an excellent service on a daily basis – a performance which is reflected in numerous satisfied guests and their positive hotel reviews.”
Ramada Khao Lak Resort General Manager Michael Vorderleitner said his first reaction, upon receiving news of both awards, was ‘we rock!’ “Of course it’s a great team effort, and I want to thank all of our valued guests who took the time to write such glowing reviews.
“These are important awards, you can’t buy them or fake them, because they are decided by the most important people in our industry – travellers themselves.
“Ramada Resort Khao Lak has received more than 600 reviews on TripAdvisor alone, and we are often rated number one on TripAdvisor amongst resorts in Khao Lak. I’m delighted that track record has been recognised with this award.
“I want to thank my brilliant and hard-working team for their efforts, because all good reviews begin with great service. Oh, and did I mention that we rock?”
Christine Petersen, President, TripAdvisor for Business, said: “TripAdvisor is once again thrilled to recognize the world’s most outstanding hotels with the help of more than 75 million reviews and opinions from travelers around the globe.
“From the best bargain hotels to top luxury properties, outstanding service, value and quality are the hallmarks of our Travelers’ Choice winners.”
A HolidayCheck spokesman said Ramada Resort Khao Lak was a worthy winner. The presentation of the HolidayCheck Award would take place at the opening event for the ITB in Berlin on March 5th 2013.
To be eligible for the award, hotels and resorts had to receive a recommendation rate of 90 percent or more, at least five ‘suns’, and the reviews were vetted to make sure there were no detectable manipulations.
To see 2013 Travelers’ Choice winners, go to www.tripadvisor.com/TravelersChoice
To see the 2012 HolidayCheck winners, visit http://campus.holidaycheck.de/files/2012/12/HolidayCheck-Award-TopHotel-2013_EN.pdf
For further information and high-resolution photography, please contact:
Michael Vorderleitner
General Manager
Ramada Resort Khao Lak
Tel: +66 (0) 76 427 777
Mob: +668 1370 0991
Email: [email protected]
www.ramadakhaolak.com
David Johnson
Managing Director
Delivering Asia Communications
Tel: +66 (0) 2246 1159
E-mail : [email protected]
Website: www.deliveringcommunications.com
Notes to Editors:
Ramada Resort Khao Lak is the heart and soul of unique, pristine and beautiful Khao Lak: located in the centre of Khao Lak in an absolute beachfront location at Bang Niang Beach, the resort is also infused with community spirit and takes pride in its efforts to reach out to the local community and preserve the natural environment. Fronted by pristine white sand beaches, close to fantastic outlying islands, with lush tropical foliage, comfortable contemporary and very spacious rooms and villas, sumptuous dining choices, rejuvenating spa treatments and more, Ramada Resort Khao Lak is only an hour – and yet worlds away – from Phuket International Airport and the world’s most renowned resort island. Its tranquil beaches, unspoiled environment and relaxed ambience offer the perfect setting for a true tropical getaway.
TripAdvisor is the world’s largest travel site,* enabling travelers to plan and have the perfect trip. TripAdvisor offers trusted advice from real travelers and a wide variety of travel choices and planning features with seamless links to booking tools. TripAdvisor branded sites make up the largest travel community in the world, with more than 60 million unique monthly visitors*, and over 75 million reviews and opinions. The sites operate in 30 countries worldwide, including China under daodao.com. TripAdvisor also includes TripAdvisor for Business, a dedicated division that provides the tourism industry access to millions of monthly TripAdvisor visitors.
