The Personal Data Protection Act (PDPA) is expected to go into effect on Wednesday (1 June). The National Broadcasting and Telecommunications Commission (NBTC) has ordered all telecom companies to strictly adhere to the PDPA.
Trairat Viriyasirikul, acting secretary-general of NBTC, said the regulator has finished drafting measures required for telecom operators to protect the rights of their users in relation to personal data and freedom of communications. The draft regulation is being proposed to the NBTC board for approval, after which it will be presented for a public hearing and then published in the Royal Gazette.
Major mobile operators have meanwhile confirmed that they are fully prepared for the implementation of customer data protection and cybersecurity regulations.
Total Access Communications (DTAC) said it has established a customer-friendly personal data policy, which describes the means through which clients can monitor and control their personal information. The company said it collects, maintains and manages the personal information of users in accordance with the PDPA.
Advanced Info Service (AIS) meanwhile said it has been analyzing, developing and enhancing compliance tools and procedures. It has also stepped up efforts to raise customer awareness about the law, especially as it pertains to rights and personal data protection.
Additionally, AIS has notified its mobile users, corporate clients, vendors and business partners about essential legal procedures and rules. These include the purpose of data collection and processing, restrictions on the use of personal data, data security measures and personal data rights, as well as contact information for the company.
The PDPA was published in the Royal Gazette in May 2019, with an adjustment time of one year for stakeholders. The full implementation of the law was then delayed twice due to the pandemic. (NNT)
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