‘Caring Booth’ program launched for residents to consult doctors via video calls

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The booths allow residents to consult doctors via video calls for 42 medical conditions, enhancing healthcare accessibility and easing hospital overcrowding.

BANGKOK, Thailand – The Ministry of Public Health has launched the “Caring Booth” program, an innovative telemedicine service under Thailand’s 30-Baht Universal Healthcare Program. These booths allow residents to consult doctors via video calls for 42 medical conditions, enhancing healthcare accessibility and easing hospital overcrowding.

Equipped with devices for vital-sign monitoring and basic health assessments, the booths provide instant health evaluations and options for free medication delivery or pick-up. The first booth was piloted in Bangkok’s Chalermchai Nimitmai Cooperative Housing Community, with plans to expand to 50 locations across Bangkok and other provinces.



Developed by the National Health Security Office in collaboration with the private sector, the booths can accommodate up to 72 patients daily, addressing conditions such as respiratory infections, arthritis, and mild COVID-19 cases. Local communities will manage the booths to ensure continued functionality, enabling a seamless and reliable healthcare service.

The government plans to expand the service to key urban locations, including Bang Sue Grand Station and Din Daeng Housing Projects, before scaling it nationwide. By integrating advanced technology and community engagement, the Caring Booths affirm the Ministry of Public Health’s commitment to strengthening Thailand’s universal healthcare system while providing high-quality medical services. (NNT)