Dear Hillary,
My car was involved in an accident while it was parked at the side of the road with nobody in it. A large 4WD just clipped the front mudguard and bumper bar on my car. Not much damage (probably about 4,000 baht and that’s all), but his insurance company made such a palaver, requiring copies of passports, blue book, driver’s license, etc. The other driver admitted that it was his fault and we had to stand around for two hours with all the nonsense. Surely there is a better way to fix this when there is only one driver involved? I wasn’t even near the car, for Pete’s sake! Is it always like this in Thailand?
Henry
Dear Henry,
You have my sympathies, Petal. Thais that work for insurance companies are very good at form filling, as you have found out. They also follow a proscribed flow sheet in times like this, and every line must be filled in and every t must be crossed and every i dotted. Failure to complete any step means you go back to square one. This is why you should employ the services of an agent who can take you through the minefield while you spend some happy hours at a bar of your choosing. I have mentioned before that you should have an insurance broker to do all this for you. Next time try a safe place to park. The side of the road is just too dangerous round here!
