Dear Hillary,
We have not been here very long and already we have had the water cut off from the house (twice!) and the electricity (once) all because I do not understand when and how the bills come. I am sure we did not receive at least two, but when I tried to explain this at the Water Department I got nowhere – and had to pay an extra 500 baht to get re-connected. What can we do?
Bill
Dear Bill (or is that “Bin”?),
There are all kinds of ways to make sure you get your bills, and the first is to know what date the bills come each month. Ask your neighbors. Secondly put a small letter box on your gate, with “For Electric and for Water” – but in Thai writing, not in English! That should make sure you get them and now you can pay them at your closest 7-11. Easy Peasy!
