Thailand’s immigration commissioner visited the Chonburi Immigration Office in Jomtien Beach to launch the local implementation of his new “Triple S” program.
Lt. Gen. Wibun Bangthamai said the Triple S Program focuses on security, service and standards.
The security initiative calls for revised procedures, additional training and programs that suppress crime, such as the Transnational Crime Information Center.
Service-related efforts seek to improve Immigration’s reputation among its foreign customers and will include a customer survey and suggestion box.
Lt. Gen. Wibun Bangthamai (left) inspects the force at the Chonburi Immigration office in Jomtien.
The final S calls on the immigration offices to reach international standards of operations, including vehicle control, alien services and clear directions for foreign customers. Wibun also said each service offered by immigration would have a specified completion time so customers know when such things as applications will be approved or rejected.
