The National Communications and Telecommunications Commission listened to complaints from Chonburi residents while educating them on their rights regarding telephone, Internet and television services.
NBTC consumer-protection director Chaiyut Monksri presided over the Sept. 19 forum at Chonburi City Hall. He noted that the province, with its large commercial, industrial and tourist base, is a major consumer of telecommunications services, yet customers may not always understand their rights under the law.
The National Communications and Telecommunications Commission is holding “Know Your Rights” forums around the country to educate students and residents on laws applying to the areas the NBTC covers: telephone, Internet and television services.
The commission is holding “Know Your Rights” forums around the country to educate students and residents on laws applying to the areas the NBTC covers: telephone, Internet and television services. It also is a chance to take complaints from consumers.
The forum, he said, also gives the NBTC a chance to educate the public on the commission’s roles and responsibilities.
