The Tourism and Sport Ministry upgraded training for 120 tourist assistants to improve the quality of service to international visitors.
Apichart Jeerapan, advisor to Minister of Tourism and Sports, and ministry Permanent Secretary Santi Phawai presided over the Jan. 23-25 program in Sattahip.
The workshop saw 105 Tourist Assistance Center employees and 15 others from the Tourism Safety and Security Standards Division and Foreign Tourists Assistance Fund participate.
TAC officers, many of whom are fluent in English, German, Chinese, Russian, and Japanese, as well as Thai, are sent to sites of accidents or incidents, but also work at major sports and entertainment events. Wearing black vests with bold TAC lettering, they are there to provide advice, answer questions or otherwise provide convenience for travelers. (PCPR)
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