The Airports of Thailand Public Company Limited (AOT) held it first ever nationwide seminar on the 28th & 29th of May at the Dusit Thani Pattaya.
The purpose of the seminar was to enhance service, and was titled “First Impression @ Airports”. The event included representatives from international airports that signed the Sister Airport Agreements (SAA) with AOT.
Currently there are 14 airports that are under the SAA with AOT, including those in Vietnam, Japan, China and Germany, to name just a few.
120 staff participated in the two day event covering all aspects of air travel and a lively panel discussion on “How to Impress Your Passengers”.
Delegates from the Asia Region and as far away as Germany attended the seminar.
