BANGKOK, Thailand – Thailand offers various 24-hour emergency hotlines and services to assist residents and visitors in urgent situations. These services, accessible in Thai and English, assist with various emergencies, including medical issues, crime, natural disasters, etc. Below is a detailed guide to these services:
General Emergency Numbers
191: General emergency number for medical crises, fires, crime, and natural disasters (equivalent to 911 in the U.S.).
911: Emergency number adopted for the convenience of foreign visitors.
1155: Tourist Police hotline for English-speaking assistance.
Fire and Animal Intrusions
199: Fire emergency.
1699 or 1669: General animal intrusion services.
1646 or 1554: Bangkok-specific animal intrusion services.
Police Services
191: General police emergency.
1155: Tourist Police Bureau.
1193: Highway Police.
1195: Crime Suppression Division.
1192: Automobile theft reports.
Location-Specific Tourist Police Contacts:
Bangkok: 02-281-5051
Pattaya: 038-429-371
Phuket: 076-225-361
Chiang Mai: 053-248-130
“Tourist Police I Lert U” App: 24-hour assistance app.
Medical Emergencies
1669: General ambulance and rescue hotline.
1646: Bangkok ambulance services.
089-922-3300: Private air ambulance (Siam Air Care).
1367: Poison Control Center (Ramathibodi Poison Center).
Apps for Medical Assistance:
Thai EMS 1669 App: Includes chat features and direct connections to emergency responders.
Mental Health Services
1300: Social Assistance Hotline for crises like child abuse and neglect (24/7).
1323: Department of Mental Health Hotline.
02-713-6791 (Thai) / 02-113-6789 (English): The Samaritans of Thailand.
Road, Traffic, and Utility Emergencies
1155: Tourist Police for road issues.
1193: Highway Police.
1669: Traffic accidents (medical assistance).
1197: Traffic information hotline.
1677: Ruam Duay Chuay Kan roadside assistance hotline (free services).
Utility Hotlines:
1129: Electricity emergencies.
1130: Power outages.
1125: Water supply issues.
Support for Vulnerable Groups
1300: Social Help Center Hotline (family disputes, self-harm, substance abuse).
02-731-6533: Rainbow Sky Association of Thailand (LGBTQ+ support).
Embassies and Lost Property
British Embassy: 02-305-8333
Chinese Embassy: +66-854833327
U.S. Embassy (Bangkok): 02-205-4000
For Lost or Stolen Items:
1155: Report theft.
Visa: 001-800-441-3485 (lost credit cards).
MasterCard: 001-800-11-887-0663.
Additional Resources
1672: Tourism Authority of Thailand (TAT).
1860: National Disaster Warning Center.
1422: Disease Control Hotline.
In any emergency, dial 191 or 1155 for immediate assistance and provide clear details about your location. These services ensure that residents and visitors in Thailand have access to the support needed during urgent situations. (NNT)
