Thailand Post has announced plans to launch a full-scale digital mailbox service called Prompt Post by the third quarter. The move is part of the company’s efforts to tap into the growing trend of electronic document handling and align with its Post Digital mission.
With Prompt Post, Thailand Post aims to offer comprehensive postal and logistics services while providing convenience to its customers. The platform ensures security through identity verification using the national ID card system, and it operates as a closed platform, distinguishing it from traditional email services.
The digital mailbox service functions similarly to sending regular letters but in an electronic format. Business-related registered letters require an electronic signature (e-signature) to ensure authenticity and prevent forgery. This electronic document can be used as evidence in legal proceedings. Each letter sent through Prompt Post is time-stamped electronically (e-timestamping) to provide a clear record of the time of sending. Envelopes are closed using an electronic stamp (e-seal) as part of the process.
Thailand Post’s Prompt Post platform differentiates itself from email services by being a closed system. Senders must register and verify their identity through the Know Your Customer (KYC) process before sending messages. This feature enhances security and reduces the risk of spam or messages from unknown sources.
The digital mailbox facilitates the sending and storage of various documents, including ID cards, house registration copies, and other materials that can be converted to electronic formats. Thailand Post is currently in discussions with several government agencies to develop a pilot project for Prompt Post. (NNT)
