Pattaya Mail GM Kamolthep
Malhotra (center) and Massic Travel Manager Vikrom Malhotra listen intently
to the presentations at the seminar.
Warunya Thongrod
Tour operators and hotel managers learned how technology
can boost revenues at a seminar organized by the Tourism Technology
Association.
The May 24 workshop at the Centara Pattaya Hotel covered
online travel booking, hotel reservation systems and financial management
programs.
“Thai entrepreneurs should turn their attention to
Internet customers as it has become popular with consumers due to quick
updates of information and helps businesses become well known,” TTA board
members and Al Soft Co. Managing Director Kittikorn Kunnalekha said.
In addition to Kittikorn’s “Easing Struggles in Online
Travel Bookings” talk, attendees heard Wichain Lertmahakool, and Kasikorn
bank corporate sales manager, speak about managing finances for tourism
companies.
“For a stable business, finance is extremely important,”
Wichain said. “If the business owner uses the correct financial management
tool, it will decrease expenses, become less time-consuming and the business
will have potential for higher profits and trust amongst customers.”
The final lecture, “Using Technology to Boost Hotel
Revenues and Guest Satisfaction,” was presented by Jean Dumas, managing
director of iHome Systems Thailand.
