Vittaya Yoondorn
National Consumer Protection Board officials told Pattaya
residents not to believe false advertising and offered help to anyone who
feels they were ripped off or damaged by faulty products.
Throngsiri Jumpol, an
investigator with the National Consumer Protection Board, talks about
consumer rights.
Throngsiri Jumpol, an investigator with the Bangkok
agency, spoke to teachers, housewives and village chiefs on consumer scams
and the CPB’s efforts to battle them at Pattaya City Hall July 30.
She said the board has received many complaints about
false advertising, fraudulent service contracts and dangerous products, some
of which have resulted in injury or death. Throngsiri said many businesses
rely on the fact Thai consumers place too much trust in advertising or do
not investigate a company before doing business with them.
The investigator urged attendees not to believe false
advertising and to evaluate products and companies before purchasing. She
also warned against direct sales and encouraged them to look for safety
certifications and trademarks.
Throngsiri said anyone needing to report a consumer
complaint can contact the Pattaya Call Center at 1337 or the mayor’s office
at 038-253-111.
