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HEADLINES [click on headline to view story]:

Surfin’ The Land of The Bald Eagle

Rotary holds “Golfing Fellowship”

Amari GM visits Pattaya Mail

Delaney’s to host BCCT Pub Night

The Pig turns two

The PILC Bazaar - it’s on again this year!

Delaney’s to become Shenanigans

FCCT River Cruise Party

Chaine des Rotisseurs dinner at Bruno’s

Thought for the week

Surfin’ The Land of The Bald Eagle

by the Urban Peasant

The Urban Peasant strikes again. This time she goes all the way across the Pacific Ocean, soul searching in The Land of Liberty and Eagles with Scalp Deficiency. From West to East, South to North, by plane, train and car, she treads the path where no man has ‘never’ been and files her report.

Part III

California Dreamin’

“Do you know the way to San Jose, LA has that great big freeway...dadadadadada” I was singing that song when Southwest Airlines landed in Las Vegas for a connecting flight to San Jose. A security guard got suspicious and asked me to go through the metal detector gate twice, with interrogation. “Did anyone ask you to carry any item for them? Was your luggage always with you? Will you quit singing that song?”

Downtown San Jose

I finally got on the connecting plane, one hour delayed for a one hour flight.

San Jose Airport is one the best I have encountered so far; clean and not chaotic. Tom Ewing, my host to be, was still stuck in traffic when I got there. Since I had not seen him in the last 25 years, I intended to call and ask what he looked like, but of course I forgot and so did he. Later I found him, looking pretty much the same as he did before. As for me, useless, he didn’t recognize me at all! He was looking for a small Asian girl, and that was that. Had he searched for one looking like a lunatic as well, he would have spotted me right away.

 We got to his home just in time to go out for some Chinese to eat. Food that is, not people. Do I look like Mike Tyson?

Tom and Vannath have a nice home on Pierce Ave right down in town.

Beautiful houses at Half Moon Bay, San Mateo California

When Tom was in Pattaya, he worked as a civilian under contract for the US Army at Utapao Thai Naval Air Base most of the time and then worked for a while at Camp Samesan. He was a supervisor running the a communication site among other things. Now he runs his own construction company in San Jose.

 On a couple of occasions he took me with him to his work site at Ocean Colony in Half Moon Bay, San Mateo. And man O man did I like it there. A housing estate with golf courses right by the Pacific Ocean. The vast blue sea stretches out to the horizon. Looking out it was like the world was covered in one big sea sheet. Standing on the cliff, you see the waves breaking at the shore down below. A perfect place for a mysterious murder. The cold morning breeze enhanced the color of the sea and my appreciation of the warm cup of coffee I had in my hand. Significant beyond words. I told Tom to build me a house there and I’ll pay him back in 20 years. He didn’t agree.

The golf course overlooking the Pacific Ocean at Half Moon Bay

I passed by a massive construction site by the cliff and was informed that it was to be the future Ritz Carlton Hotel. I walked along, appreciating each and every lawn, tree, stone, house and greens, even the golf balls looked great there.

Tom explained about the house construction to me in detail; I swear I could build a house by myself from all that description. Peasant’s construction will be my company’s name. The following Sunday the whole family, and I’m talking about “the whole family” of about 20 people, jumped in the new Chevy van that Tom just bought and set off to Mt. Diablo. Tom wanted to test drive the new van and see if the brakes worked well on the mountain slopes.

The roads that took us there started out to be scenic and exciting, up and up we went, round and round the mountain, on that long and winding road. Members of the family started to go quiet half way up when one by one we started to get road sick. We reached the summit in one sick piece at the height of only 3849 feet.

That feeling soon disappeared when we got out of the car to get fresh air and found ourselves surrounded by breath taking views of low, rolling hills and broad, flat valleys. The best time to come for the view is in winter and early spring after a storm clears the air. You can usually see the lights of Sacramento, Stockton, Lodi, and Tracy at night. When conditions are best, you can see almost two hundred miles. All in all, you can see over forty thousand square miles, in at least 35 of California’s 58 counties, from the top of Mount Diablo. Trust me, I measured it myself.

The legend of Mt. Diablo has it, as was told by the Spanish, that once in olden times they had a battle with the Indians on the mountain; it was going bad for the Spaniards when suddenly the Devil came out of the mountain, helped the Spaniards, and the Indians were vanquished, thus the story gave the name to the mountain.

The rolling hills of Mt. Diablo

After a great picnic lunch under the shady trees, Tom recruited a few volunteers for a walk along the trail. He managed to get 7 years old Shannon, 12 years old Alex, and me...uh...never mind about my age. There are so many trails on this mountain. Take for instance, the Fire Interpretive Trail (Summit). You’ll see the incomparable views of the California landscape far below enhanced by the framing foreground of the unusual trail side vegetation.

Or the Pine Pond Trail with the graded road crosses an oak Savannah with fine views of the gentle foothills of Mt. Diablo - a good place just to lie in the grass to contemplate the sky, dreaming of the days when you see the clouds turn into weird monstrous shapes. If you take a sharp left at the next junction from here it drops you down to the banks of the little lake, a habitat for a myriad of flying, swimming, crawling, and jumping creatures which constitute an incomparable living museum. The creepies and crawlies...uh...pass.

Site of Mountain House is interesting too. You are on the old stagecoach road that went up to Mountain House, a resort and weekend goal for Bay Area residents some 100 years ago. Today the wide, level site is used to store park maintenance materials; not a trace is left of the old hotel. You will have to let your imagination picture the excitement that the arrival of the stagecoach must have engendered a century ago.

The summit at Mt. Diablo, San Jose

Other trails include Fossil Ridge, Sentinel Rock, Donner Creek, and many more. Don’t ask me which one we took, all I knew was it was pleasant at first, then it got more complicated. I fell down a few times to be ‘in’ with the nature, and finally we turned back when we lost the trail and Shannon already gave up on the itchy plants and had Tom carry her all the way back. Even though Tom wanted to lose some weight, I think he would go alone next time.

We got home, exhausted but contented to have been so close to nature and counted our blessings that there were some almost natural restrooms up there, and not to mention the gift of God as we drove back home, The Seven Eleven.

The days in San Jose generally were quite adventurous. I took the light rail around town and saw...the town.

Many people don’t know that San Jose is the largest city in Northern California, even larger than its famous neighbor to the north (you know, the one with the bridge and cable cars). The city is an architectural beauty surrounded by mountains. Modern technology plays a big part side by side with world class Cultural Arts.

San Jose has topped the list of safest big cities for five consecutive years. It has been ranked as the fifth best place to live in America by Money magazine, and Sunset magazine described its downtown as an “eminently walkable area with level streets, balmy weather and well-marked attractions.” And if you’re there on business, there are Convention, Conference and Meeting Centers, centrally located and equipped with the latest high-tech amenities.

The Silicon Valley, unknown to me, is the valley that makes silicon chips, not potato chips or plastic surgery silicone sacks for the you know what part of the body. I once asked Peter Cummins what’s the difference between these two, silicon and silicone, he said the latter has an E that goes into a thing that starts with a B and ends with a T, but the former is more useful.

“Located on the San Francisco, California peninsula, it radiates outward from Stanford University. It is contained by the San Francisco Bay on the east, the Santa Cruz Mountains on the west, and the Coast Range to the southeast. At the turn of the century, when fruit orchards predominated, the area was known as the Valley of Heart’s Delight,” as Carolyn E. Tajnai, manager of Stanford computer forum begins one of her Web-manuscripts that is describing Silicon Valley history from one of the WWW’s best personal viewpoint.

About 40 years ago, Stanford University had some financial problems. The authorities of the university tried to solve the problems by leasing part of the university land to high-tech companies for 99 years. And so the story goes.

Transportation here is a breeze. With an extensive circuit of buses, Light Rail transit lines, shuttles and historic trolleys, you’ll find easy access to arts & entertainment, dining, hotels, galleries, museums, shopping and Sports & Recreation. There are very high tech facilities for the disabled people so they can get easy access onto the trains. Then for the longer distances there are highway buses and hard rails like Caltrain.

I took Caltrain to SF everyday while doing my different version of a PhD (and I don’t mean phony diploma) course there. The train runs at the dot of time and is very comfortable.

I was sitting on one of the last two seats on the upper level when a young man walked over and, seeing there was only one seat, next to me, he quickly apologized and said he was getting off in just two stations. “Oh, don’t worry, do sit down.” I threw my homework into my bag.

That led to our small little talks. Glen Cunliffe is a senior copy editor for ZDNet News in San Francisco. He is a really nice guy, too bad we only had a few stations of conversation and he had to get off at San Mateo. It would have been a morning mist-struck romance if he had a few more stations to spare.

“I left my heart in San Mateo...” Alone again, naturally.

Will the Urban Peasant find her prince charming and not so charming? Stay tuned for the next episode as she takes you to the city by the bay, San Francisco.

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Rotary holds “Golfing Fellowship”

The Jomtien-Pattaya Rotary Club hosted a different type of informal party for its members and guests, with a “Golfing Fellowship” held at the Diana Driving Range in North Pattaya.

President Erika Keller presents the winner of the lucky draw with this huge panda as other Rotarians join in the celebrations.

The venue was set under the spreading trees, with all remarking on the cool breeze coming across the greens. Dinner was in smorgasbord fashion, with ample Thai and farang choices to keep all the members of the multinational club happy.

Resident PGA professional Richard Livingston was on hand to give the Rotarians some of his expertise, and by the end of the evening many had converted classic air swings into something where club head and ball connected. A golf competition, whereby the members were required to chip into a container 25 metres down the fairway, was won by professed “non-golfer” Dr. Iain who popped his ball into the net on his first shot. Several experienced Rotarian golfers were heard to mumble that the good doctor should have been wearing a mask.

The next Fellowship will be held in two months, with the surprise venue yet to be announced. Rumour has it that golf is now a forbidden pastime for the Rotarians!

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Amari GM visits Pattaya Mail

Jo Stetten, the General Manager of the Amari Orchid Resort called into the offices of the Pattaya Mail last week. He was warmly welcomed by MD Pratheep Malhotra and his staff.

Jo and Peter discussed matters of mutual concern, regarding ways of helping the community and the authorities on ways of improving the hospitality services and therefore the tourism business to Pattaya.

Jo informed Peter of the improvements to the Amari Orchid and proudly displayed a photograph of the newly renovated deluxe rooms. “These exclusive rooms have been designed for comfort that evoke pure relaxation for the mind and the physical being,” boasted the enthusiastic GM.

Peter expressed his gratitude and appreciation to Jo for his committed support to charities in the community, especially the generosity of the Amari Orchid Resort for graciously permitting the Pattaya Community to organize the Care 4 Kids Charity Drive and Jesters Children’s Fair in their grounds.

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Delaney’s to host BCCT Pub Night

The British Chamber of Commerce extends an open invitation to an “International Pub Night On The Eastern Seaboard” - all nationalities welcome!

Sponsored by Global Silverhawk (Thailand) Ltd. and Delaney’s, Pattaya, the networking evening will take place at Delaney’s, Royal Garden Plaza, Pattaya 2 Road, Pattaya on Friday 8th September from 6.30 to 8.30 p.m.

All are welcome to attend regardless of nationality. The main objective is to provide an opportunity for networking for business people based in the Eastern Seaboard area.

Global Silverhawk (Thailand) Ltd. and Delaney’s are sponsoring Carlsberg Lager, soft drinks and some cocktail food. All other drinks are at standard prices as will Carlsberg when the sponsored supplies have run out.

There is no fee for this pub night but only those wearing business cards will be supplied with sponsored drinks and food. Name cardholders will be provided on the door. Dress: Casual.

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The Pig turns two

The very popular English Pub, the Pig and Whistle, turned 2 years old last weekend and the customers and staff turned out to enjoy the happy event.

Lady eating flowers with Lord Hutchings

The pub, the brainchild of Ron Hall and Bob Adams has seen the addition of its professional publican, Andrew “Lord” Hutchings in the past year.

With a smorgasbord to celebrate the anniversary, everyone enjoyed the evening, despite there being no gammon available as the Pig was attempting to save its bacon!

Happy Birthday, Pig & Whistle!

The Manageress (left) with two guests.
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The PILC Bazzaar - it’s on again this year!

One of the major fund raising events carried out by the hard working ladies in the Pattaya International Ladies Club (PILC) is their bazaar. With the proceeds going to needy children’s charities, it is one of the more worthwhile “shopping” events in town.

This year it is called the PILC Holiday Bazaar 2000, but, like previous years, will be held in the spacious Siam Ballroom at the Royal Cliff Beach Resort.

The date will be Saturday October 7th and the official opening will be performed by the wife of the Governor of Chonburi, Atchara Patchimnan, at 9.30 a.m., just before the hordes of bargain hunters hit the 76 stalls that will be set up by the vendors.

For more information, contact Arlette Cykman, the Chairwoman of PILC Special Events on 300 325 or the President, Julie Garratt on 306 150.

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Delaney’s to become Shenanigans

The existing locally based shareholders of Delaney’s (Bangkok) Co., Ltd. recently purchased the 35% stake in the company, which was previously held by Delaney’s International Incorporated from Hong Kong.

As part of this process the company name and registered trademark will need to be changed as follows:

Delaney’s (Thailand) Ltd. will become Convent Entertainment Corporation Limited. Delaney’s (Bangkok) Ltd. will become Convent Entertainment (Bangkok) Limited.

The operating name of the pubs will change from: Delaney’s to Shenanigans.

The pubs will be re-launched in late September with their own new identity and several additional features.

The operational staff, management and executives remain the same and are committed more than ever in providing the highest level of service.

Opening parties for the new Shenanigans will be held in Bangkok on Monday 25th September and in Pattaya on Thursday 28th September.

Invitations to these parties are available to all customers and friends who have supported us in the past and who we look forward to serving in the future.

To ensure you receive your invitation, please drop your business card/contact address (e-mail preferred) in the “Party Invitation Box” which is displayed in each pub.

The management thanks you for your continued support and looks forward to introducing you to the new Shenanigans.

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FCCT River Cruise Party

Tired of visiting Cambodia, Sri-Lanka with our special trips? Let’s stay home this time for a huge dinner-party and dance on board the Chao Phraya Cruiser Ruby Star.

This special event to greet new members as well as returnee members will feature a huge buffet, Jazz and Latino music a gogo with the FCCT favorite Mi3 while we cruise along the Big Mango River.

There will be a special announcement and a Lucky Draw with many prizes for those who joined or renewed their membership from April 1st until September 21st. Just a few hints of the gifts lined-up: Trip for two on the Cambodian Express to Sihanoukville on Dec. 1st, a weekend for 2 at the New Sofitel Royal Angkor Hotel in Siem Reap, and more to come.

Book early for this fun-loaded adventure! Boarding time at 6 p.m. at the Oriental Pier, next to the Oriental Hotel, Saturday September 23, 2000. Baht 900 for members and baht 1,200 for non-members.

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Chaine des Rotisseurs dinner at Bruno’s

A Gustatory evening to remember

Charge de Presse Peter Malhotra expounds upon the virtues of fine wines

Pattaya’s leading gourmets gathered at Bruno’s Restaurant for the latest Chaine des Rotisseurs dinner. These gastronomic events represent the epitome of the restaurateurs’ art, and offer the members a forum upon which to display the culinary jewels that they can present to the other members and guests. Events that are looked forward to with great expectations.

At the September dinner, three red wines were presented by the importers for the Chaine to taste and give their opinions, singly and collectively, of the vineyard, vintage and variety. The first was a French, described by the importer as, “A typical country wine, goes best with local food specialities.” After tasting, the Pattaya Mail’s wine critic (PMWC) was heard to mutter, “This wine would go best with something strong like anchovies that could overpower the appalling taste of it.”

Happy gastronomes partake in the Chaine’s fine dining experience at Bruno’s

The second was Chilean, and again from the importer’s notes, “A typical wine from Chile, a Sauvignon not quite the quality you will find in France, lighter in texture and cheaper.” After sampling this one, the PMWC said, “I certainly hope it was cheaper. In fact I would have to be paid to drink it.” It was noted that nobody from the Chaine stepped forward to try a second glass.

Mr. & Mrs. Sutham Phantusak, J. W. Heller, Fredi Schaub and Bruno Forrer pause a moment for posterity

The third was Italian, described thus, “Merlot seems to be en vogue these days. Every country produces a different product. This one is pleasant and perfect with Italian food.” One other member of the Chaine was overheard saying, “The people who trod these grapes hadn’t washed their feet.” Another even suggested that perhaps they all had tinea. The PMWC’s notes read, “Mr. Wine Importer, Sir, this bottle was suitable for hand to hand combat only!”

J. W. Heller presents the staff with a certificate for a job well done

It was, therefore, with some trepidation that the group sat down to sample this first of the dinner wines, chosen by Bruno himself. They did not need to worry. The Beau Rivage was smooth, and as Bruno said, it was easy to drink. Bruno also said that it should be laid down for 10-15 years, but he had his doubts that the majority of the Chaine members had that much time to play with!

J. W. Heller presents Head Waiter Somsak with a certificate of thanks

Miss Terry Diner was also on hand, and the following are extracts from her critique of the evening’s food, prepared under the watchful eye of the consummate professional, Fredi Schaub, Bruno’s partner.

The dinner, rather “banquet”, began with a Light Summer Salad with apple, macadamia nuts and smoked duckling breast. Refreshing, and the addition of the macadamia was inspired.

A satisfied couple basks in the warmth of a good meal and fine wine

This was followed by a cream of artichoke soup with goose liver. A smooth and almost “cheesy” tasting soup. The next course was a paupiette of N.Z. lemon sole with smoked salmon and potato crust in a saffron-dill sauce. The sauce was rated as excellent by everyone, and was the perfect accompaniment to the lighter taste of the lemon sole/salmon.

The good Doctor Iain Corness and Murray Hertz - now there’s a fun duo!

Before the main course, Bruno’s second wine was brought out. This was a Chateau D’Opoul from the Cotes du Roussillon Villages. Universal approval was voiced over this one, with the PMWC extolling the aromatic nose, carrying through to the back palate. An excellent choice, Bruno!

Always the “ham”, Jan Aamlid gets cozy with Mrs. Frei

The main course was based on NZ veal tenderloins, with two pastas - tomato and spinach. Miss Terry felt the pastas were just a trifle bland, but the sauce with the veal more than made up for this.

The next course was very different. A Cheese Mousse of Blue Stilton, taken with a slowly sipped port wine. For Miss Terry, this was the dish of the evening. The strong, yet smooth cheese mousse and the port wine coming together in a perfect meld. Instructions as how to consume this dish were given by the Chaine’s Charge de Presse, the irrepressible Peter Malhotra who described it as the “intercourse” of the evening! Well done, Peter!

Host Bruno entertains Mrs. Piller and Mr. Dietl

The final course was a superb dessert comprised of warm cinnamon flavoured blackberries with vanilla ice cream and almond flakes. Miss Terry was moved to write in the menu - Presentation 10/10 and Taste 10/10.

There was no doubting of the combined expertise of Bruno and Fredi. The results from the pair of them were as complementary as their cheese mousse and port wine.

Ranjit enjoys the evening with Bjorn & Mrs. Richardson

For the Chaine des Rotisseurs, it had been a gustatory evening to remember. It was just a pity the pre-dinner wine supplier did not remember just whose palates he was trying to please!

Two more satisfied couples: Mr. & Mrs. Schlatter and Mr. & Mrs. Zappla
J. W. Heller joins Mr. & Mrs. Sutham Phantusak
Mr. Engler, Doug Rosario & friend soak in the ambiance
Mr. S. Fagez and his friend tipple the good wine
Pascal Schnyder samples the early evening wine
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Thought for the week: Ants know about leading & managing - yessir

by Richard Townsend, Corporate Learning Consultant
http://www.orglearn.org

Collective intelligence, now there’s a thought...

The legendary Army Ants gain their fearful reputation and devastating power because they are driven by an obsessional purpose combined with an extremely high level of determination and use what is known as their collective intelligence. The amazing thing is that this all happens with no one individual taking control. Instead they all act as individuals and control (or lead) themselves. In other words, they really do practice management from the bottom up. If we are to implement effective empowerment and invert the pyramid to put the customer at the top, as current business realities demand (as does proper thinking), we must ensure that staff develop the right attributes. If those at the customer interface don’t have (or develop) their own sense of being powerful, are unwilling to be obsessed with the customers’ needs and wants (as against stroking the boss), are not effectively inspired to use their own positive levels of motivation and don’t feel free to inform enthusiastically what the customers are saying (good or bad), no collective intelligence will occur.

This trait is also found in other ants. One group, ‘lepticthorax’, effectively demonstrate how one individual’s behaviour can influence those around it. By including each individual in the decision making process they enable or cause the simple actions by one of them to generate more sophisticated actions by the group. This building of collective intelligence is in some ways similar to attempting to create synergy in teams. A state of synergy in a team is reached when the team outcome is better then the best result that could have been achieved by any one individual in the group. Perhaps the best example of this is the way these tiny ants set up a new home. One ant on finding the ideal location will head back to the group and physically collect and carry back a colleague, then both will inspect the location, both will go back and collect another colleague each... and the four will inspect... and then eight and so on exponentially (snowballing effect) until the new location is fully occupied and work begins.

We often talk about inverting the pyramid in modern business but ants really know how to do this to perfection. If simple ants use it so effectively, why can’t the intelligent top of the food chain... us... do it so well? Because we are selfish! So what can we as leaders do to at least move a little further along the evolutionary path (remember ants have been around 100 million years) and thus achieve at least some of the team sophistication levels of ants? Here are a few suggestions... never discipline in public, view mistakes as learning, encourage the free flow of ideas, destroy inter-staff rivalry, reward teams rather than individuals, encourage those who encourage others, revere those who act in the common good, beware of creating states of ‘group think’ and never implement a ‘staff member of the month’ programme or a competitive sales incentive scheme.

Participants in many of the leadership and team building courses I conduct often complain that although they, after training, attempt to adopt a more enlightened approach to management and leadership, their bosses are still locked in their old, power and position driven, hierarchical practices. How to break this viscous circle... train the bosses first, after all leadership comes from the top... doesn’t it?

Worth a thought.

To contact Ric mailto: [email protected]

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