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PILC Holiday Bazaar
2000 - The bargain hunters were satisfied!
With their Four Winds shopping bags crammed to bursting,
many excited ladies in the Pattaya community completed their Xmas shopping
last weekend at the Pattaya International Ladies’ Club (PILC) Holiday
Bazaar 2000. With the proceeds from the entry tickets and raffles all going
to the PILC Charity purse, it was a double benefit - the shoppers getting
the bargains and the PILC getting the charity coffers re-filled.
Liz
Harris and Pauline Dalton look over the pickings
After Atchara Pachimnan, the wife of the governor of
Chonburi, opened the “show”, she toured the stalls with Panga
Vathanakul, the managing director of the resort along with Arlette Cykman,
the PILC event organizer, and Julie Garratt, PILC president. After the
“official” window shop, it was on for all the eager ladies.
Held in the Siam Ballroom of the Royal Cliff Beach
Resort, the day long bazaar was undoubtedly the shopping event of the year.
With stalls all the way round the ballroom and overflowing into the walkways
outside, there was certainly something to buy for everyone’s mother, great
aunt, nieces and nephews.
Yes,
it washes of - eventually
Of course, some of the stalls themselves were also
donating their proceeds directly to charity, such as the Fountain of Life
stall, with well known face around town, Alice Poulsen, selling the
children’s hand made Xmas cards, or the Mission Sisters from Nong Khai,
with Sister Monica from Perth in Western Australia selling the locally
produced bags and other articles.
Enough
is enough Mum!
Another ex-Pattaya lady who came down all the way from
her new home in Bangkok was Pauline Dalton, seen scrutinising the many
original wares on Liz Hall’s stand. For many mothers, the concept of being
able to park the children while she did the shopping was a sterling feature.
Margaret Walker-Cedolin from Saensukh left her girls happily painting in the
kids’ art contest room while she grabbed her Four Winds bag and began to
fill it.
Aspiring
artists (who appear to be quite talented) compete in the kids painting
competition
Arlette Cykman looked radiant, but exhausted, by the end
of the day. Events such as these do not just happen on their own. A team of
dedicated PILC women, along with organizer Arlette made it happen, and all
involved should be proud of their efforts, including the staff of Royal
Cliff, who helped with the preparations.
Arlette
Cykman takes a deserved break after making it all happen
Hundreds of happy shoppers passed through the doors on
the day, many pausing to read about the current welfare projects supported
by the PILC before entering the main shopping hall. Later in the day the
Grand Raffle was drawn. A full list of winners is available from Julie
Garratt on 306150 or e-mail [email protected]
The next fund-raising drive for these energetic PILC
women will be the Gala Ball on November 18th. If you missed the Bazaar -
don’t miss the Ball!
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Margaret
Walker-Cedolin and Patrick Gossett of Four Winds |
The
lovely Jum of Crystal World |
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Yes!
It’s Alice! |
Ib Ottesen and
Friends concert a sell-out
Foster Wheeler - the
musicians company
Ib
Til’Ottesen’ the king of Country &Western ballads. |
The very popular restaurant, The Captain’s Corner,
was the venue for another musical evening, with Ib Ottesen and assorted
friends doing some great renditions for the guests.
Kannikar
(left) didn’t sing but was still very popular with the guests.
“Star” billing was undoubtedly the talented duo of
Foster Wheeler’s Rick and Harpic. Their up-tempo music, including Janis
Joplin and Tina Turner numbers, wowed the crowd, but workmate Julie,
finally overcoming her shyness (and a cold sore) almost stole Harpic’s
position as Queen of the Pops, with some great numbers towards the end of
the evening.
Julie
the emerging star.
The idea of these evenings, according to Rick and Ib
Ottesen, is to bring out some of the other talent that is hiding in
bathrooms around Pattaya. The expectant crowd was “warmed up” by
resident keyboard singer George Sinatra and were soon ready for the
entertainment.
Harpic
gets down on her knees begging Peter to stop singing.
First to step out from behind the bathroom door was
none other than Sue Malhotra, better known as the “face” of TV News on
the Pattaya Mail Channel. Sue surprised many patrons with her emotionally
charged numbers, such as the theme from Titanic. “I can only sing from
my heart,” she said - and it was obvious that she meant it.
Jill
and Gethin enjoy the barbeque unpurturbed by all the racket
Next up was another of the Foster Wheeler crew,
complete in Elton John pink sunglasses, who was a great warbler who
obviously enjoyed his chance in the spotlight, even though he forgot most
of the words. His enthusiasm was infectious and he received a great
applause from the crowd, who were really warming up by this stage.
Carl,
Harpic and Rick bring the house down.
Foster Wheeler was wheeled out again, with another of
the office ladies belting out an up-beat number. However, this was all
just the build up for another of the bathroom “stars” - the self-made
media mogul Peter Malhotra, complete in Classic outfit, who sang “I did
it my way” - and he certainly has! Peter was rewarded with flowers from
Captain’s Corner owner Kannikar Ottesen and a 20 baht note from Dr. Iain
who was covering the event for the Pattaya Mail Channel.
Stars
of the future
Of course, Ib was there himself, guitar in hand, as he
was when he first came to Thailand thirty years ago, and thrilled the
crowd with some great Country and Western ballads.
In between, Rick and Harpic and Julie kept everyone
entertained and everyone thoroughly enjoyed the mix of pro-am singers.
There will be a TV special next week on the Pattaya Mail Channel and
hopefully a repeat live performance by Ib and his friends before the end
of the year.
At the Heart of the
World Exposition - The Bertelsmann Pavilion “Planet m - media for the
world”
EXPO 2000 in Hanover Germany
by Marion Vogt
The EXPO 2000 world exhibition in Hanover, Germany can
still be seen throughout the month of October, and since we visited it, we
would like to share a couple of things with Pattaya Mail readers and
will present you over the next weeks our views of different pavilions
which we found fascinating and extraordinary. Maybe it will make you curious
enough to take this once in a lifetime opportunity to see and visit the EXPO
before it closes. This week, the Bertelsmann Pavilion is our first stop.
The
Web World at “Planet m”; at “hovering” computer terminals, visitors
can get a taste of the media offerings of Bertelsmann.
The fascination of the media in the past, the present and
the future is the subject of the Bertelsmann Pavilion, a visitor magnet
attracting the general audience and celebrities alike to the world
exhibition.
Bertelsmann, the international media company, presents
itself as a “world partner” with its own pavilion at EXPO 2000. The
pavilion, called “Planet m – media for the world” is centrally located
at the EXPO Plaza.
Planet m invites visitors to discover the versatile world
of media. In a thoughtful review of the past and an exciting look into the
future, it presents its guests the opportunities of boundless communication.
Planet m is both entertaining and informative. At the same time, it is a
declaration of love for media.
The
Media Gallery in Planet m: on 2 floors, the whole diversity of the
Bertelsmann Group is presented in a total of 137 productions.
Bertelsmann did justice to the importance of the theme
with their concept – a media planet resting nine meters above the ground
on 18 pillars. The outer shell of the 48-meter long, 26-meter high and
36-meter wide planet consists of a stainless steel mesh used for the first
time in fa็ade construction. A light installation with 850 halogen
spotlights integrated into the fa็ade allows the planet to glow with a
myriad of colours as dusk sets in. Night after night, visitors can witness
the effects of the Planet m light show. It transforms the extraordinary,
round shape into a structure of light which appears to float on air, while
during the day, the sunlight breaks up into multiple patterns on the
three-dimensional stainless steel fabric that surrounds the planet.
The adventure-filled voyage to the world of media begins
with a trip in the world’s largest elevator, the Space Lift. 200 visitors
lift off to soft ethereal sounds and experience a 100 second flight through
space to Planet m.
The
Bertelsmann Pavilion is located centrally at EXPO Plaza.
Right after the Space Lift arrives at the planet, the
eight-and-a-half minute long multimedia show begins. A stream of images with
2,500 motifs will embrace the viewers on their journey through the history
of media: from the first cave paintings to the Internet, from the medieval
art of the scribe to Gutenberg’s printing press, from photography and
radio to TV and new media. The images show the earliest beginnings of media
and its significance as an important part of human history. They explain how
media has influenced cultural developments and how it links to the past,
present and future.
After the pre-show, visitors are guided into the softly
curved movie theatre of Planet m. Here, the film “Catching the Stars”
begins as the main show. In it, Abou, the 12-year-old Berber boy from the
Sahara, finds answers to his questions about the origin of the world. A girl
from Cairo assists the boy from the desert, and together they communicate
via Internet with children throughout the world and receive answers from
Tibet, Namibia, and the United States. The camera follows this worldwide
exchange of information in brilliant scenes filmed in original locations and
shows how media can unite people and cultures and guide us on our path into
the future. This coexistence of many different world views – that is the
message – is a symbol for tolerance within the framework of global
communication.
A
spectacular light show lets “Planet m-media for the world” shine over
EXPO Plaza night after night.
Whereas the pre-show and main show deal with the history,
effects and fascination of the media world in its entirety, the media world
of Bertelsmann can be discovered in the main gallery. The gallery, a
30-meter wide and eight-meter high picture box, presents the entire spectrum
of Bertelsmann’s programme – books, newspapers, magazines, print &
services, music, radio, TV, film and multimedia – in 137 scenes. The
visitors can scroll along the gallery and continuously discover details in
the pulsing overall picture. These include a copy of the 5000 year old
iceman from Similaun, “ึtzi”, meticulously created by scientists,
along with the stories dedicated to him in Geo Magazine, as well as an
original stage costume of the opera singer Montserrat Caballe.
Directly opposite the media gallery is the media galaxy.
This represents the social commitments of Bertelsmann worldwide, in
particular the Bertelsmann Foundation. On a star-spangled wall, the creators
and users of numerous social and cultural Bertelsmann projects are quoted.
The Bertelsmann Web World completes the tour. It presents
visitors with the chance to try out the media on their own. At 50 terminals,
with the assistance of trained staff, they can access, click on and use
various online and e-commerce offers. According to the motto: “Creating
trust in the future of the media”, the shop offers visitors the
opportunity to get to know various media services and practise using the
Internet.
Spaniards throughout
the Kingdom celebrated Spain’s National Day on October 12
Message from HE César Gonzálaz Palacios
Ambassador Extraordinary and Plenipotentiary of Spain
This
is the fifth and last time that I have the honour to convey the people of
Thailand a message of friendship and cooperation on the occasion of the
Spanish National Day.
Many things have happened in the Kingdom since my
arrival in September 1996, and all the experience I have gone through in
these years have served me to know better and better this beautiful
country and its industrious, hard working an friendly people.
I arrived in Bangkok as a diplomat representing Spain
with practically no experience in South East Asian Affairs. I read a lot
about Thailand before I came here and I tried my best to get an
anticipated flavour of what I was supposed to expect during my tenure in
office. And, I have to say, I liked very much everything I learned about
the country and about its culture.
Nevertheless, there is nothing like the experience and
so I can tell now, after these four years living among the people of old
Siam, that the reality is by far better and more exciting than the books.
As a diplomat, my life in Thailand has been easy and
rewarding. The access to the people and to the authorities is direct and
without hindrance, and our work can always be done without problems of
communication. These factors have allowed me to feel at home in Bangkok
and to make many friends during my stay here. It has also permitted me to
witness the wonderful way the Thai people have faced the great hardships
they had to suffer during the crisis, and the sense of solidarity and
national unity, as well as the pride that was developed in order to
overcome it.
I really hope that the economic turmoil that has
troubled this wonderful country will soon be over and that this society
will experience very soon a new era of sound economic growth and of social
success.
Concerning the relations between Thailand and Spain I
have to define them as excellent. We have a frame of political and
economic agreements subscribed by the two countries that make any dealing
easy and fruitful. Historically our ties go back to the XVI Century and
nowadays the friendship between our two Monarchies is another factor that
reinforces and gives more depth to our political links.
Our commercial relations have been steadily growing
during the last decade and last year the total value of our exchanges was
very close to one thousand million USD, with more than 80% of it
corresponding to Thai exports to Spain, which has become a very important
market for Thai products.
Mallorca
– Cala sa Font sa Cala
From the cultural point of view, it is necessary to
underline the increasing interest among Thai students for the Spanish
language, which is becoming more and more popular. This should not be
considered an unexpected phenomenon, because Spanish is the second fastest
growing universal language in the world, backed by over twenty countries,
both American and European, where Castellano or Spanish is the mother
tongue. Artist exchanges, though not very intense, are very popular among
the public that understand and cherish Spanish music and folklore.
I think it is also important to point out that right
after winning the last general elections last May, Prime Minister Jos้
Marํa Aznar confirmed that one of his foreign policy priorities for
the next four years was to strengthen the ties between Spain and Asia.
Bearing in mind that my country is one of the ten richest countries in the
world and a major UN contributor, the decision taken by the Spanish Prime
Minister will certainly boost our relations at all political, economic and
technical levels not only bilaterally, but also in the regional fora.
Five centuries ago sailors from my country reached the
shores of the “Americas”. This event remains the most important
contribution of Spain to modern history. That is why even today Spaniards
celebrate as their National Day the date when the first three Spanish
ships crossed successfully the Atlantic Ocean. But maybe it could be
advisable to recall today that precisely through Spanish America, four
hundred and fifty years ago, the first trans-Pacific connection was
established by Spanish sailors, between Manila in the Philippines and
Acapulco in Mexico, thus creating the first permanent link between Asia
and America.
Perhaps today those events seem to be very far away.
But we should all try to put together our experiences, efforts and ideas
in order to contribute to a more interdependent and peaceful world order.
It is my firm conviction that old countries such as Thailand and Spain can
contribute greatly to achieve that goal.
Mending the fabric of
a shattered society
Duanrat (Ple) is 43 years old. She lives in a small
village outside Chiang Mai with her two children, her mother and her
brother’s family. She recently lost her husband to AIDS, and has since
discovered that he passed the legacy on to her before his death.
At first the disease meant little to her. She continued
to work in the communal rice fields with her children and her extended
family. But now the disease is catching up with her. She no longer has the
strength or endurance for the long hours in the fields.
In such a small village, there is no real alternative
employment. And for many like Ple, their last years would be drawn out and
isolated - without the means to contribute to the community or to earn their
keep. But Ple is one of the lucky ones (if such a term can be applied to
someone so young who is terminally ill). She has been co-opted into a sewing
group, using equipment provided by the BCTFN, and acts as village
seamstress. She has been taught the basics of sewing, and assists with all
the additions, repairs and alterations that the village needs. Her community
regards her as an asset.
Ple
is one of the many that benefits from the generosity of the Ploenchit Fair.
Later, when Ple becomes too weak to travel to the
community centre, she will be given a machine to take home, so she can
continue to contribute to the good of the village. And in the not too
distant future, when Ple becomes too weak even for work at home, the sewing
machine will be passed back to the centre, which will pass it on to the next
victim.
This downward spiral is one of the hardest to live with
and administer. As healthy people lose their vitality, and eventually die.
But thanks to organizations like the BCTFN, the people who devote themselves
to many different Thai charities, people like Ple are provided with the
means to make the most out of their situation.
The BCTFN, or the British Community in Thailand
Foundation for the Needy, has been easing the plight of the underprivileged
for 50 years. It is not a charity itself, but a fund-raising group
administered by an honorary committee who personally oversee the requests
for funding and the allotment of donations. Over the years, many charities
have been started on the premise that non-government, non-profit
organizations like the BCTFN exist and that they can be counted on for help.
Previously known as the UKCTC, the group’s prime role
has always been to bring the (then) predominantly British community together
once a year for a mammoth fund-raising effort. And that occasion is the
Ploenchit Fair.
As the ex-pat community has expanded, so has the fair. On
the last Saturday in November this year, the 25th, organisers expect around
25,000 people of all nationalities to come along and enjoy the myriad of
treats for the whole family. There’s over 2,000 volunteers manning the
stands, and thousands of prizes donated by hundreds of companies.
Right now, the BCTFN needs pledges. Prizes are the first
priority, as most stalls are supplied from a central prize pool. If you have
spare premiums or short-dated stock, please contact us now. If you have any
personal items which you no longer require - books, kids stuff, or
knick-knacks - please send them along.
Or if you’re leaving Thailand (not just now, but any
time in the future), we’ll gladly accept your unwanted household effects,
and convert these into happiness for the less fortunate among us.
For donations (goods, services or even cash) call Bea
Grunwell on 748 2190 or 01 665 282 or Carolyn Tarrant on 390 0797 or 01 617
2690. If you have stock or premiums to give away, we have storage facilities
courtesy of Bangkok Nursing Home, and you can call Edith Stewart on 671 3461
to arrange delivery or collection.
BCCT to hold “Pub
Night” at Shenanigans
The British Chamber of Commerce Thailand (BCCT) is
holding an international networking evening on the Eastern Seaboard,
sponsored by Sutlet Group (Thailand) Co., Ltd. and Shenanigans Pattaya
(previously known as Delaney’s) at Shenanigans, Royal Garden Plaza
Complex, Pattaya on Friday the 13th of October from 6.30 p.m.
All are very welcome to attend regardless of
nationality of company or individual. The main objective of the networking
evening is to provide an opportunity for companies on the ESIE to network
with each other and with representatives from other companies in the area
and from Bangkok.
Sutlet Group (Thailand) Co., Ltd. and Shenanigans are
kindly sponsoring some beverages and snacks (on a first-come first-served
basis). After the sponsored items are finished standard prices will apply.
There is no entry fee for this event but please RSVP to
BCCT by fax (02) 651 5354, or e-mail: [email protected] as a courtesy to
give our host an idea of numbers. Also remember to bring some business
cards with you.
Rekindling children’s
imagination through rebuilding a playground
by Emma Wells
Two years ago, some expatriate and Thai mothers living in
the Eastern Star Resort and in Ban Chang visited the Pala Beach playground
with their young children. The site of the playground was beautiful, with
always a cool breeze from the sea and the shade of the trees at the
restaurants.
The
Rayong Ladies Circle, the Pattaya Sports Club and a group of mothers from
Eastern Star and Rayong got together and rebuilt the Pala Beach playground.
When they returned one year later, the equipment had
rusted away and fallen apart and was so dangerous that they stopped visiting
Pala Beach.
They then got together and discussed how they could help
to provide something for all the children of the community to use. To
replace the playground with metal equipment was not a good idea as the sea
and salt would rust it away again. So they contacted a local builder, Khun
Somchai, who had experience in building playground equipment from wood,
which is safe and strong, but expensive.
The mothers then searched to find funding to make this
project possible. The Rayong Ladies Circle and the Pattaya Sports Club came
to visit the site and agreed to provide funding. When the village council
was approached, they were very enthusiastic about the project and gave every
assistance throughout the building of the playground.
The playground is now built. The designs are copied from
equipment made in the West and every piece is designed to help children use
their bodies while climbing, running and jumping, and to use their
imaginations as they play together. It is built to be as safe as possible,
to protect the children as they play.
A special thanks to the builder, Khun Somchai of Rainbow
Playgrounds without whose expertise the project would not have been
possible, to the Pattaya Sports Club and to the Rayong Ladies Circle.
Kim parts with the cash
Kim
Fletcher & Tawan Thonglim of Shenanigans in Pattaya handed over a
cheque for one hundred fifty one thousand baht to Sister Joan of the
Fountain of Life. The money was raised by a sponsored 50 K bike ride on
the day of the Jesters Fair.
Overwhelming turnout for
Bruno’s anniversary dinner
A complete sell-out!
Bruno Forrer and Fredi Schaub, the co-owners of
Bruno’s Restaurant in North Pattaya, were overwhelmed by the response to
their 4th Anniversary Dinner. Whilst their restaurant is the accepted
“gold standard” in fine dining in Pattaya, they did not realise that
just so many people would want to come and share the anniversary
celebration with them. Many people found to their dismay (and to Bruno and
Fredi’s also) that there were just no reserved seats left after the
Pattaya “foodies” heard of the occasion and the menu items on offer.
Four days before the dinner, all seats were gone.
The
Gourmet Club enjoys Bruno’s 4th
Anniversary
Whilst food groups such as the Gourmet Club were
obviously there in force, all the diners on that special evening were
treated to the finest gourmet food that Fredi, the master culinary artist,
could produce. The first course was a chicken liver parfait served with
port wine gelee and orange segments, followed by cr่me of artichokes
soup with goose liver. By the way, did you know that goose liver sells for
2,000 baht a kilo? This item was so popular, Fredi is thinking of
presenting it as a New Year dinner item as well.
With Fredi’s skill in combining wines and fine food,
he and Bruno presented a ravioli of smoked salmon in a champagne and dill
cr่me sauce as the next course.
Bruno
(left) and Fredi (right) received a packed house for their 4th
Anniversary party
For the main course, the dining guests were treated to
some of Bruno’s best beef, with an Australian beef tenderloin and pink
European peppercorn sauce and a New Zealand veal served with curry and
potato gratin.
With the fine wines available at Bruno’s wine cellar,
the evening was made even more superb - especially since the dinner menu
was only 444 baht per person (to go along with the 4th anniversary theme).
Bruno and Fredi have taken to heart the pleas and
recommendations of the diners that 4th anniversary evening that they
should similarly commemorate their next anniversary. Consequently, book
your seats now, for the culinary event of the year 2001 - Bruno and Fredi
celebrating the 5th Anniversary of their Bruno’s Restaurant in October
next year!
Swiss Jazz Live in
Bangkok
D&M Music Studio presents a jazz concert by
well-known and professional jazz group from Switzerland “B.Connected”.
B.Connected
Founded in September 1994, the ensemble consists of
highly trained musicians from most jazz schools in Switzerland, namely
Eugene Montenero (guitar), Moreno Helmy (soprano saxophone), Youri Gonard
(tenor saxophone), Didier Blum (drums), Pascal Macheret (bass), J.D. Cicco
(percussion) and Christophe Konig (keyboard).
The group has performed successfully since 1994
throughout Switzerland in many jazz festivals, including the Montreus Jazz
Festival and International Festival of Arts in China 1999. From
October-November 2000, B.Connected is touring re-engagement concerts in
China in the Beijing International Jazz Festival 2000, Guanzhou, Kunming,
Chengdu and Chongging. Other destinations including Hong Kong, Singapore,
Malaysia and Thailand.
Their only one live concert in Bangkok will be held on
Tuesday, October 31, at 8.00 p.m. at Pridi Banomyong Institute on Soi
Sukhumvit 55 Road (Thonglor) between Soi 1 and 3.
Tickets are priced at 400 baht, 200 baht for students
with I.D. cards, and are available at Asia Books Sukhumvit, tel. 252-4373,
and D&M Music Studio, tel. 391-9318, 391-7429.
Thought for the week: Why
businesses fail - 2
by Richard Townsend,
Corporate Learning Consultant
http://www.orglearn.org
I once saw a quote from credit reporting agency that
said, “the reasons businesses fail don’t change much” and ‘we used
to ask why the businesses failed, but we discontinued the surveys because
the reasons were very stable.” They then went on to say, “ninety percent
of failures are the result of bad management and the other big reason is
failure to respond to change.”
As ‘good’ managers (or for that matter effective
staff members) it is our responsibility to make up for our personal
inadequacies (and we all have them). We can do this by seeking professional
advice in the specialist areas that are critical to our department’s,
division’s or company’s success. So do we currently invest wisely in the
areas outside our technical area of expertise or do we mostly take the
cheapest? When looking for training, public relations, advertising,
marketing, financial or accounting advice, is it just a tender process, or
a... ‘they are the best in their field’, decision? Are any of these
‘service’ areas, when conducted in-house, used as a dumping ground for
inadequate individuals so we can avoid the hard decision of sending them on
their way?
Do we then learn from the advice we are given or do we
ignore it because we don’t like to change? A now non-existent finance
company once sent a senior technical expert to conduct a study overseas on
trends in his field. He came back and told the company what they had to do,
which included the setting up of an ‘out of the hierarchy’, non standard
business department. Someone was going to lose control of a major business
area and have his traditional power base eroded. So the answer was no... the
‘expert’ left and went to a very small competitor who within 6 months
was making nice profits from the new business opportunities developed,
probably in excess of those of his previous company’s entire operation.
How dumb is that? The same finance company commissioned an in depth study of
their business practices by a world-renowned leader in their field (at the
behest of a major shareholder I believe) and then refused to implement the
recommendations. It was going to cost too much and (probably more
importantly) dismantle some traditional power bases. Two years later when
the company was still struggling the consultants were back to do the
expensive survey/study again... too late, the 40% major shareholder became
the 90% shareholding parent and intervened with its own rules, and suddenly
they were just a department of ‘the bank’.
So what are the issues we must think about to avoid being
myopic, as was the case above, and what are the causes of financial trouble
directly attributable to inept management?
Lack of foresight or disinterest in the future (other
than how to get the next promotion). Nil or inept monitoring of the market
and incorrect use of the gathered information. Allowing dangerous or
incorrect debt levels in relation to our operation. Failure to address
financial issues and not constantly asking if our debt to equity ratio is
reasonable or how good is our return on funds invested, or are we using
short term borrowings to fund long term projects (and all that other boring
stuff)? What about technology, are we being bypassed and are we leveraging
on the new technologies available? How are our key relationships... key
clients, financiers, suppliers and distributors? Are we Ford and do we use
Firestone tyres on any of our products? (Sorry couldn’t help it). I wonder
if ford and firestone (little “f” s intended) have ISO certification.
Quality Quality Quality is a must and I don’t mean certifications, I mean
a management and staff attitude that really puts quality first. I once
watched as a file was quickly constructed a day before a quality audit (to
serve as a good example), the audit was passed and the few hundred other
files where never touched. Now is that quality or Bullshit Baffling the
Brainless (big “B” s intended) and pardon my language.
Also, we need to consider (if the surveys on failure are
correct) whether we are expanding too slowly, or too quickly? Linked to
that, are we so diversified that we’ve walked away from our core
competencies? What are our core competencies (what are competencies... who
asked that not me)? We need to ensure we are not too dependant on one
customer (or supplier), the finance company I mentioned lent an amount
approximately equivalent to its paid up capital to three major borrowers in
one industry, all of whom went bankrupt... oops! We should also constantly
check to see if we are overstaffed (the American Government and the
Australian Public Service perhaps?) and that our control systems are
adequate. Does our accounting, manufacturing, sales activity system give us
the answers we need on a day to day basis? What is the profit per employee?
What is the ratio of sales staff to administration? How big is the personnel
department and do we have a bureaucratic purchasing department?
Finally the team... is there dissension among the
management team (or is it a team at all?) or has the team and our business
reached the “level of its own incompetence”? The big issue of course is
to decide if there is a lack of leadership by the senior executives, or
worse the chief executive. For example do we have a problem if all the
middle management attends major training programmes because it is compulsory
but the senior management doesn’t come because it’s optional? If
training doesn’t start at the top the participants are likely to say
things like ‘that’s OK in theory, but that’s not how the boss acts
back at the office’ and the dissention grows.
Cash flow and sales... next issue!
There’s a lot to think about huh?
To contact Ric email to:
[email protected]
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